IT Manager | Johannesburg | On-site | Permanent

TMA Proactive Partners; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

TMA Proactive Partners is seeking an experienced IT Manager to oversee daily IT operations, security, and strategic planning while performing hands-on technical delivery. The role balances vendor management, budgets and projects with hands-on troubleshooting of infrastructure when required.

You will lead IT infrastructure and operations, manage cloud environments, and drive improvements to ensure security, compliance and resilience across the organisation's IT landscape.

Qualifications

• Relevant degree or diploma in Information Technology, Computer Science or a related field.
• 3–5 years' experience in an IT Manager or comparable IT management role.
• Strong hands-on experience in network administration, servers, infrastructure and security.
• Experience with cloud technologies and enterprise IT environments.
• Strong hardware and software knowledge.
• Experience managing IT vendors and service providers.
• Experience with IT budgets and technology procurement.
• Experience leading IT implementations, upgrades and/or migration projects.
• Knowledge of disaster recovery and business continuity practices.
• Exposure to data-centre management and data governance.
• Strong troubleshooting and root-cause analysis capability.

Responsibilities

• Oversee the day-to-day operation of networks, servers, systems and IT infrastructure.
• Ensure reliability, availability and performance of IT systems.
• Manage maintenance, upgrades, backups and asset register.
• Provide hands-on technical support and escalate complex issues.
• Lead IT system implementations, upgrades and migrations.
• Manage IT budgets, vendors and service levels.
• Align technology with business needs and strategies.

Skills

Network administration

Server management

IT infrastructure

IT security

Cloud technologies

Vendor management

Budgeting

Project leadership

Troubleshooting

Disaster recovery

Data governance

Data centre management

Education

Degree or Diploma in Information Technology, Computer Science or related field

Job description

We are looking for an experienced, proactive and hands-on IT Manager to oversee the day-to-day operation, stability, security and continuous improvement of the organisation’s IT environment.

This role requires someone who can balance IT management and strategic planning with hands-on technical delivery. You should be comfortable managing vendors, budgets and projects while remaining technically capable of troubleshooting infrastructure issues when required./

Key Responsibilities

IT Infrastructure & Operations

• Oversee the daily operation of networks, servers, systems and IT infrastructure.
  
• Ensure the reliability, availability and performance of IT systems.
  
• Manage hardware and software maintenance, upgrades and backups.
  
• Maintain an accurate IT asset register.
  
• Provide hands-on technical support and assist with complex IT issues and escalations.
  
• Identify root causes of technical problems and implement sustainable solutions to minimise downtime.
  
• Manage and support network and server infrastructure.
  
• Ensure appropriate IT security controls, policies and procedures are implemented and maintained.
  
• Ensure compliance with organisational and group IT policies and standards.
  
• Support cloud environments and related infrastructure.
  
• Maintain appropriate backup and disaster recovery processes.
  
• Support data-centre environments and appropriate data governance practices.
  

IT Projects & Technology Improvement

• Lead IT system implementations, upgrades and migrations.
  
• Assess current technology requirements and identify opportunities for improvement.
  
• Evaluate new technologies and solutions that can improve efficiency, reliability or reduce costs.
  
• Manage IT projects from planning through to implementation.
  
• Ensure technology solutions remain aligned with operational and business requirements.
  

Budget, Vendors & Service Delivery

• Manage the IT budget and associated technology expenditure.
  
• Manage technology suppliers, service providers and other external partners.
  
• Develop and manage appropriate service-level agreements.
  
• Monitor vendor performance and escalate service-delivery issues where necessary.
  
• Work closely with internal departments to understand technology requirements and provide appropriate solutions.
  

Requirements

• Relevant degree or diploma in Information Technology, Computer Science or a related field.
  
• Minimum 3–5 years' experience in an IT Manager or comparable IT management role.
  
• Strong hands-on experience in network administration, servers, infrastructure and security.
  
• Experience working with cloud technologies and enterprise IT environments.
  
• Strong hardware and software knowledge.
  
• Experience managing IT vendors and service providers.
  
• Experience with IT budgets and technology procurement.
  
• Experience leading IT implementations, upgrades and/or migration projects.
  
• Knowledge of disaster recovery and business continuity practices.
  
• Exposure to data-centre management and data governance.
  
• Strong troubleshooting and root-cause analysis capability.