IT Manager (FMCG / MANUFACTURING)

Skills Connector; Centurion; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A technology solutions company in Centurion is looking for an ICT Manager to ensure alignment of IT strategy with business objectives, manage IT risks, and maintain network infrastructure. Candidates should have a Bachelor's degree in Information Technology and at least 6 years of experience in networks and software deployment. Strong skills in SQL Server and Syspro are essential. The role involves providing training, after-hour support, and disaster recovery management.

Qualifications

• Minimum 6 years' experience in networks and software deployment.
• Strong Accounting / Finance / Budgeting experience.
• Hands-on experience with SQL Server & Syspro.
• Experience in manufacturing environment.
• Experience in IT Management and user assistance.

Responsibilities

• Ensure ICT strategy aligned with business objectives and IT trends.
• Manage IT risks and ensure compliance with regulations.
• Run disaster recovery programs with service providers.
• Update software and hardware as per IT policy.
• Provide after-hour support and ad-hoc training.

Skills

Networks and software deployment

Accounting experience

Finance experience

Budgeting experience

SQL Server

Syspro

IT Management

User assistance

Manufacturing environment

Education

Bachelor of Commerce in Information Technology

BTech in Information Technology

Job description

Duties and Responsibilities

• Ensure ICT (Information and Communication Technology) strategy aligned with business objectives and IT trends.
• Ensure appropriate IT governance is in place, identify and manage IT risks.
• Ensure IT compliance with regulation and company policy.
• Ensure the use of company approved software and hardware, with active supplier support. (Syncpro scan)
• Ensure only licensed software is used with the company.
• Ensure daily backup of servers and conduct monthly tests.
• Run disaster recovery program with hosting service provider.
• Ensure data of local servers (Mill and Head Office) at each site must replicate to production servers at hosting site.
• Ensure all software and hardware updates / patches are applied as per agreed IT Policy.
• Ensure up to date antivirus software deployed.
• Ensure email is archived and mail protection is implemented (Manage Mimecast)
• Attend to Ossi call logging system.
• Manage and / or resolve incidents / requests / changes logged by users, prior to referring to service providers.
• Provide after hour support
• Run maintenance programmes as per agreed timelines or in response to incidents.
• Provide ad-hoc systems training / guidance.
• Maintain bar code register
• Maintain distribution radiuses
• Maintain users on GP, AD and other system
• Calculate rep incentive and obtain approval signoff
• Import vendor pricing
• Calculate selling prices or budget imports
• Run and develop BI 360 reports
• Verify and approve Agent incentives
• Compile Board report
• Changes to rebates to be imported when required
• Identify user needs regarding training through analysis of logged calls, user requests
• Co-ordinate training with service providers
• Provide training to staff
• Source standard systems training material where applicable.
• Coordinate the purchasing of computer and telephone equipment, software and services for approval
• Ensure IT procurement is as per approved budget
• Coordinate various IT services and negotiate with suppliers.
• Manage and reconcile service provider billing.
• Monitor and track the performance of service providers in accordance with their SLA
• Ensure 99% availability of network.
• Developing, maintaining and executing IT strategies aligned with business objectives.
• IT policy and procedure review.
• Provide sites with cost estimates to be used in their budgets
• Compile group IT budget and communicate monthly chargeback to sites.
• Ensure all ICT licence and enhancement fees are up to date
• Ensure IT cost recovery is aligned with actual IT spend.
• Ensure annual fee negotiations are as per company instructions
• Ensure all solutions integrate both technically and at a business level.
• Ensure configuration of new computers, e-mail accounts ,user profile on Great Plains and network
• Managing and optimizing our network infrastructure and systems (performance and availability).
• Ensuring data security and implementing best practices.
• Evaluating and recommending new technologies to improve efficiency

Qualifications

• Bachelor of Commerce in Information Technology, BTech (Information Technology), or related

Skills

• Minimum 6 years\' experience in networks and software deployment.
• Strong Accounting / Finance / Budgeting experience.
• Hands-on experience with SQL Server & Syspro.
• Experience in manufacturing environment.
• Experience in IT Management and user assistance.