IT Demand & Portfolio Strategist

Dis-Chem Pharmacies; Gauteng; On-site; ZAR 900,000 - 1,100,000; Full time

Job summary

Dis-Chem Pharmacies is seeking an IT Demand Manager to define, maintain, and govern its enterprise architecture so technology investments align with business strategy, are scalable, and sustainable.

The role provides strategic direction across applications, data, integration and infrastructure, working with business and IT leaders to guide decision-making and enable future-ready solutions, while driving demand intake, prioritization, and governance.

Qualifications

• Degree in Information Technology, Business, or related field.
• 5+ years’ experience in IT demand, portfolio management, business analysis, or delivery roles.
• Experience working in large, multi-team IT environments.
• Retail or multi-site experience preferred.

Responsibilities

• Manage IT demand intake across business units through defined demand management processes.
• Assess, qualify, and prioritize demand based on strategic alignment, value, urgency, and delivery capacity.
• Maintain a clear, prioritized view of IT demand and pipeline.
• Work closely with business stakeholders to understand needs, objectives, and expected outcomes.
• Support shaping of demand into well-defined initiatives, epics, or requests with clear scope and value.
• Coordinate with architecture, delivery, and finance teams to assess demand impacts and dependencies.
• Ensure demand is aligned to approved roadmaps and delivery capacity.
• Provide transparency of demand status, priorities, and progress to leadership.
• Drive continuous improvement of demand management processes, tools, and ways of working.

Skills

IT demand management

Portfolio management

Business analysis

Delivery management

Stakeholder management

Education

Degree in Information Technology or Business

Job description

Dis-Chem Pharmacies is seeking an IT Demand Manager to define, maintain, and govern its enterprise architecture so technology investments align with business strategy, are scalable, and sustainable.

The role provides strategic direction across applications, data, integration and infrastructure, working with business and IT leaders to guide decision-making and enable future-ready solutions, while driving demand intake, prioritization, and governance.