Insurance Underwriting & Claims Specialist

Network Recruitment; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Network Recruitment in Cape Town is seeking an experienced Underwriting & Claims Assistant to support advisers across commercial and personal lines. You will handle underwriting and claims administration, prepare quotations, policy docs, and onboarding packs, and liaise with insurers and clients.

The role requires matric and a minimum of five years in Short-Term Insurance, with proven underwriting and claims experience across commercial and personal lines.

Qualifications

• Matric Certificate and minimum 5 years' Short-Term Insurance experience.
• Proven experience in both underwriting and claims administration.
• Exposure to commercial and personal lines; strong commercial lines experience preferred.
• Strong administrative, communication and organisational abilities.

Responsibilities

• Provide underwriting and claims administration support to advisers.
• Prepare and process quotations, policy documentation, and onboarding packs.
• Liaise with insurers, clients, assessors, and service providers.
• Manage policy amendments, renewals, cancellations, and premium collections.
• Coordinate insurer surveys and compliance requirements.
• Maintain accurate client records and asset registers.
• Monitor and manage claims from initiation through to settlement.
• Ensure all client correspondence and documentation are maintained accurately.
• Support compliance and audit processes.
• Assist with client service queries and deliver exceptional customer support.

Skills

Attention to detail

Problem-solving

Time management

Interpersonal skills

Independent work under pressure

Negotiation skills

Education

Matric Certificate

Job description

Network Recruitment in Cape Town is seeking an experienced Underwriting & Claims Assistant to support advisers across commercial and personal lines. You will handle underwriting and claims administration, prepare quotations, policy docs, and onboarding packs, and liaise with insurers and clients.

The role requires matric and a minimum of five years in Short-Term Insurance, with proven underwriting and claims experience across commercial and personal lines.