Insurance & Medical Claims Specialist

The Recruitment Pig; Gauteng; On-site; ZAR 152,000 - 182,000; Full time

Job summary

The Recruitment Pig in Northcliff, Johannesburg is seeking an Internal Insurance, Medical Aid and Claims Administrator to join our client’s team. You will handle claims, update policy details, and support daily operations to ensure top-grade service.

Ideal candidates have Grade 12, proven admin experience in claims handling and policy servicing, strong Excel skills, and excellent English. On-site role with a salary from R15K monthly, based on qualifications and experience.

Qualifications

• Grade 12 or equivalent qualification.
• Proven administrative experience in claims handling and policy servicing.
• Strong Excel skills and office software proficiency.
• Excellent written and spoken English.
• Detail-oriented with ability to meet deadlines.

Responsibilities

• Process insurance claims across medical, life and investment portfolios.
• Schedule daily appointments and prepare meeting files.
• Update client policy details and add dependents.
• Handle premium adjustments and policy changes.
• Submit intermediary paperwork and signed consent letters.
• Arrange Vitality health check visits at network pharmacies.
• Upload digital documents and resolve monthly payment queries.

Skills

Administrative experience

Excel

Communication

Education

Grade 12 (Matric)

Tools

Microsoft Excel

Email management

Digital document signing

Job description

The Recruitment Pig in Northcliff, Johannesburg is seeking an Internal Insurance, Medical Aid and Claims Administrator to join our client’s team. You will handle claims, update policy details, and support daily operations to ensure top-grade service.

Ideal candidates have Grade 12, proven admin experience in claims handling and policy servicing, strong Excel skills, and excellent English. On-site role with a salary from R15K monthly, based on qualifications and experience.