Insurance Complaints Specialist

AtripleA recruitment & temps; Pretoria; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A recruitment agency in Pretoria is seeking a Clerk Complaints to manage and resolve complaints according to established policies. The successful candidate will provide key administrative support, maintain accurate records, and build strong relationships with complainants. Ideal applicants should have a Matric qualification and at least two years of relevant insurance industry experience. Excellent attention to detail and knowledge of regulatory requirements are essential. Competitive salary and professional development opportunities offered.

Qualifications

• 2 Years' experience in the Insurance Industry required.
• Knowledge of LTIA, FAIS, FICA regulations preferred.

Responsibilities

• Register and administrate complaints according to policy.
• Provide administrative support for effective complaints handling.
• Liaise with complainants and staff for efficient complaint resolution.

Skills

Knowledge in complaints resolution

Attention to detail

Client service

Education

Matric

Job description

A recruitment agency in Pretoria is seeking a Clerk Complaints to manage and resolve complaints according to established policies. The successful candidate will provide key administrative support, maintain accurate records, and build strong relationships with complainants. Ideal applicants should have a Matric qualification and at least two years of relevant insurance industry experience. Excellent attention to detail and knowledge of regulatory requirements are essential. Competitive salary and professional development opportunities offered.