Instrumentation Maintenance Lead — Drive Service Excellence

Professional Resources Partners Pty Ltd; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Professional Resources Partners Pty Ltd in Johannesburg is seeking an Instrumentation Maintenance Leader to plan, organise and execute daily maintenance, calibrations and testing of industrial instrumentation and control systems. The role will manage workshop and maintenance activities to ensure safe, efficient repairs for internal and external customers.

The successful candidate will have 3–5 years in process plant maintenance with at least 2 years supervisory experience, and a strong focus on

Qualifications

• 3–5 years’ experience in process plant maintenance.
• At least 2 years’ supervisory experience.
• Strong practical knowledge of industrial instrumentation and control systems.
• Experience in a workshop, maintenance or industrial service environment.
• Valid driver's licence.

Responsibilities

• Determine customer needs and effectively promote service capabilities, including installation and maintenance solutions.
• Maintain and develop strong relationships with existing and prospective customers.
• Forecast and report on annual, monthly and weekly service opportunities using the company CRM system.
• Liaise with sales consultants regarding service opportunities and customer requirements.
• Establish annual order intake targets in collaboration with sales teams and customers.
• Maintain an accurate shutdown, turnaround and outage (STO) opportunity pipeline for relevant customers.
• Assess the skills and training requirements of team members and facilitate appropriate training and development interventions.
• Ensure that planned job observations and competency assessments are conducted as required.
• Implement, maintain and ensure adherence to the quality management system applicable to the repair and maintenance process.
• Supervise direct reports within the workshop and maintenance environment.
• Ensure optimal utilisation of personnel, equipment and other available resources.
• Plan and coordinate daily maintenance, repair, calibration and testing activities.
• Ensure all work is completed to the required technical, safety, quality and customer standards.
• Support the development and improvement of workshop and maintenance processes.
• Drive effective execution of service activities and contribute to customer satisfaction and business growth.

Skills

Leadership

Customer relationships

Problem solving

Communication

Planning & organizing

Quality & safety compliance

Sales collaboration

CRM reporting

Education

Grade 12 / Matric

Instrumentation Trade Test / National Diploma

Supervisory qualification (advantageous)

Tools

Microsoft Office Suite

CRM system

Job description

Professional Resources Partners Pty Ltd in Johannesburg is seeking an Instrumentation Maintenance Leader to plan, organise and execute daily maintenance, calibrations and testing of industrial instrumentation and control systems. The role will manage workshop and maintenance activities to ensure safe, efficient repairs for internal and external customers.

The successful candidate will have 3–5 years in process plant maintenance with at least 2 years supervisory experience, and a strong focus on