Installation Project Coordinator

Octotel; Cape Town; On-site; ZAR 250,000 - 380,000; Full time

Benefits offered by this job

Medical Aid

Medical Insurance Contribution

Discounted Internet

Job summary

Octotel is a leading Open Access Service Provider in Cape Town, delivering FTTH and FTTP connectivity to thousands of homes and businesses. The role focuses on day-to-day installation coordination, contractor performance monitoring, and timely reporting.

You will manage escalations and maintain project trackers to ensure smooth operations. We seek a candidate with 2 years of project administration experience, strong Excel/Sheets skills, and excellent communication and planning abilities to

Qualifications

• Grade 12 / Matric; a qualification in Project Management, Business Administration, Operations or a related field is advantageous.
• Minimum 2 years' experience in project administration, project coordination or operational administration; fibre, telecommunications, construction or infrastructure experience is advantageous.
• Experience coordinating contractors or field-based operational teams and tracking performance against targets.
• Strong Microsoft Excel / Google Sheets, reporting, data-capture and record-management capability.
• Good communication, planning, follow-up, problem-solving and escalation-management skills.

Responsibilities

• Coordinate the daily installation workflow across allocated phases, sectors and contractors.
• Monitor contractor targets versus actual installation output and drive timely recovery actions when targets are missed.
• Ensure accurate daily feedback, reporting and project trackers are maintained and submitted on time.
• Maintain visibility of the installation pipeline, backlogs, snags, no-access cases and operational constraints.
• Act as a central point for administrative escalations and ensure outstanding issues are followed through to Resolution.

Skills

Communication

Planning

Escalation management

Problem solving

Data management

Education

Grade 12 / Matric

Project Management qualification (advantage)

Tools

Microsoft Excel

Google Sheets

Job description

Octotel is a leading Open Access Service Provider in Cape Town, delivering FTTH and FTTP connectivity to thousands of homes and businesses. The role focuses on day-to-day installation coordination, contractor performance monitoring, and timely reporting.

You will manage escalations and maintain project trackers to ensure smooth operations. We seek a candidate with 2 years of project administration experience, strong Excel/Sheets skills, and excellent communication and planning abilities to