Inside Sales Consultant: Build Relationships, Hit Targets

People Dimension; Centurion; On-site; ZAR 180,000 - 300,000; Full time

Job summary

People Dimension is seeking a proactive sales-oriented professional to greet customers, identify needs and recommend products in a busy retail environment. You will drive sales, generate leads, prepare quotations, and process transactions while maintaining accurate customer records.

The ideal candidate has strong communication, negotiation skills, and can work independently or in a team to achieve targets and build lasting relationships with customers.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong interpersonal abilities and relationship-building.
• Confident negotiation and persuasion skills.
• Customer-service oriented with a results focus.
• Proactive problem solving and decision-making.
• Good time management and organisational skills.
• Proficient with computers and CRM systems.

Responsibilities

• Greet and assist customers in a professional and friendly manner.
• Identify customer needs and recommend suitable products or services.
• Explain product features, benefits, pricing and promotions.
• Meet or exceed individual and team sales targets.
• Generate new sales leads through networking and referrals.
• Prepare sales quotations, proposals and contracts when required.
• Process sales transactions accurately and maintain customer records.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Handle enquiries and resolve issues promptly.
• Maintain knowledge of products, market trends and competitors.
• Build and maintain long-term customer relationships.
• Collaborate with colleagues to achieve business objectives.

Skills

Verbal & written communication

Interpersonal skills

Negotiation & persuasion

Customer service orientation

Target-driven

Problem solving

Time management

CRM software

Teamwork

Professional demeanor

Relationship building

Education

Grade 12 / Matric

Tools

CRM systems

Job description

People Dimension is seeking a proactive sales-oriented professional to greet customers, identify needs and recommend products in a busy retail environment. You will drive sales, generate leads, prepare quotations, and process transactions while maintaining accurate customer records.

The ideal candidate has strong communication, negotiation skills, and can work independently or in a team to achieve targets and build lasting relationships with customers.