Infrastructure Engineer

OryxAlign; Bellville; On-site; ZAR 650,000 - 900,000; Full time

Benefits offered by this job

Leave entitlement

Medical aid allowance

Retirement annuity

Social events

Tech loans

Wellbeing initiatives

Long service leave

Rewards program

Job summary

OryxAlign is hiring an Infrastructure Engineer to manage and enhance IT services for client environments. You will handle 2nd/3rd line incidents, maintain Windows Server, AD and Entra, and support VMware/Hyper-V, storage, backup, and DR platforms.

The role involves cloud and on‑prem workloads, automation with PowerShell, and collaboration with SA, UK and European teams. Office‑based with regional weekend/on-call rotation.

Qualifications

• 3+ years in Infrastructure/Systems Engineer roles.
• Strong Windows Server and AD troubleshooting skills.
• Hands-on VMware or Hyper-V production experience.
• Knowledge of storage, backup and DR concepts.
• Experience with migrations, upgrades or cloud projects.
• Methodical troubleshooting across compute, OS, virtualization, storage and network.
• PowerShell for admin or automation.
• Clear written and verbal communication; able to document changes.
• Ability to work with SA, UK and European teams remotely.

Responsibilities

• Provide 2nd/3rd line escalation for incidents and service requests.
• Administer, maintain and troubleshoot Windows Server, AD and Entra.
• Support VMware and/or Hyper-V environments; manage host/cluster/VM lifecycle.
• Maintain on‑prem and cloud workloads with monitoring, patching and backups.
• Support enterprise storage, backup and DR platforms.
• Participate in migrations, upgrades and cloud adoption projects.
• Automate repeatable tasks with PowerShell and other tools.
• Produce technical runbooks and implementation plans.
• Collaborate with regional teams, providers and vendors to deliver outcomes.
• Participate in on‑call rotation and planned maintenance.

Skills

Windows Server admin

Active Directory admin

VMware/Hyper-V

PowerShell automation

Storage concepts

Backup & DR

Cloud/Azure basics

Documentation

Cross‑team collaboration

Education

Matric / Grade 12

IT-related diploma/degree

Tools

VMware vSphere

Microsoft Hyper-V

Veeam

Citrix

Azure services

Zabbix/Ansible/Terraform

Job description

Are you passionate about delivering robust infrastructure solutions and supporting modern workplace technologies? Join OryxAlign as an Infrastructure Engineer and play a key role in maintaining and enhancing critical IT services across our client environments.

Why OryxAlign?

At OryxAlign, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and growth-oriented workplace. If you're looking for a role where your technical expertise and problem-solving skills can shine, we'd love to hear from you. This role will be working directly for one of our VIP clients.

What You Will Be Doing

• Provide 2nd and 3rd-line escalation support for incidents, problems and service requests.
• Administer, maintain and troubleshoot Windows Server, Active Directory and Entra.
• Support VMware and/or Hyper-V environments, including host, cluster and virtual machine lifecycle.
• Maintain on-premises and cloud-hosted server workloads, with appropriate monitoring, patching, backup and security controls.
• Support enterprise storage platforms.
• Support backup, recovery and disaster recovery services.
• Participate in migrations, platform upgrades, data-centre changes, cloud adoption and infrastructure transformation projects.
• Use PowerShell and other appropriate tools to automate repeatable tasks and improve consistency.
• Produce technical documentation, implementation plans, support procedures and runbooks.
• Work with regional teams, service providers and vendors to diagnose issues and deliver agreed technical outcomes.
• Participate in planned out-of-hours maintenance and the infrastructure on-call rotation as required.

Core platforms and technologies

• Windows Server, Active Directory, Group Policy, DNS and DHCP.
• VMware vSphere and/or Microsoft Hyper-V.
• Enterprise server hardware and clustered infrastructure.
• On-premises and cloud storage.
• Backup, recovery and disaster recovery platforms.
• Microsoft Azure infrastructure services, networking and hybrid connectivity.
• Infrastructure monitoring, alerting, patching and configuration management.
• PowerShell scripting and infrastructure automation.
• Linux administration at a practical support level.

What You Will Bring

Essential experience

• 3+ years hands-on experience in an Infrastructure Engineer, Systems Engineer or equivalent role.
• Strong Windows Server and Active Directory administration and troubleshooting capability.
• Hands-on experience supporting VMware or Hyper-V production environments.
• Practical knowledge of enterprise storage, backup and recovery concepts.
• Experience supporting migrations, server refreshes, platform upgrades or cloud infrastructure projects.
• Ability to troubleshoot methodically across compute, OS, virtualisation, storage and network layers.
• Experience with PowerShell for administration or automation.
• Clear written and verbal communication, including the ability to document changes and explain technical risks.
• Ability to work collaboratively across South African, UK and European teams and operate effectively with remote stakeholders.

Preferred, But Not Essential

• Hands‑on administration of Veeam Backup & Replication, including backup jobs, repositories, proxies, restore testing and recovery troubleshooting.
• Experience supporting Citrix Virtual Apps and Desktops.
• Exposure to Azure virtual machines, Azure networking, Azure Backup etc.
• Experience working in an MSP, shared-service or multi-entity enterprise environment.
• Working knowledge of ITIL-aligned incident, problem, change and configuration management.
• Exposure to monitoring or automation tools such as Zabbix, Ansible or Terraform.

Qualifications And Certifications

• Matric / Grade 12 or equivalent NQF Level 4 qualification is essential.
• An IT-related diploma, certificate or degree is preferred.
• Relevant Microsoft Windows Server or Azure certifications are advantageous.
• VMware VCP, Veeam VMCE, Citrix CCA-V/CCP-V, Linux or equivalent infrastructure certifications are advantageous, but not mandatory.
• Practical experience and demonstrated technical capability will be considered alongside formal qualifications.

What We Value

• A calm, structured and evidence-led approach to troubleshooting.
• Ownership of issues through to resolution, including communication and documentation.
• Collaborative team player, comfortable engaging with regional infrastructure teams, business IT contacts and external service providers
• A willingness to challenge legacy approaches constructively and suggest practical improvements.
• Good judgement about when to resolve an issue independently and when to raise it.
• Continuous learning and the ability to adapt across a broad infrastructure technology stack.

Job expectations

• Location: Cape Town, South Africa.
• Working model: Office-based.
• Working hours: South African business hours with sufficient overlap to support UK and European operations.
• On-call: Participation in planned maintenance and after‑hours incident response rotation as required.

What You Will Get From OryxAlign

Along with competitive salary and training and development you will receive leave entitlement of 15 days plus one volunteer day, medical aid allowance, retirement annuity allowance with - 4% employer contribution.

Other benefits include

• Social events throughout the year
• Technology Loans
• Wellbeing initiatives
• Long service leave
• Reward and recognition awards

Equal opportunities

OryxAlign is an equal opportunity employer who are committed to creating an inclusive environment for all employees. In accordance with the Employment Equity Act of South Africa, we actively promote diversity and the fair treatment of all individuals, regardless of race, gender, disability, age, religion, sexual orientation, or any other characteristic protected by law.

We encourage applications from candidates who will contribute to the diversity of our team, especially those from historically disadvantaged groups.