Income Auditor

One&Only Cape Town; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

One&Only Cape Town seeks an Income Audit professional to manage daily revenue audits across POS, PMS and GL, ensuring accurate reporting and compliance. A Diploma or Degree in Finance - Hospitality is required, with 3–5 years in income or revenue audit within a five‑star hotel environment.

The role focuses on accurate reconciliations, documentation, and support for audit deliveries, working in a dynamic Cape Town setting with advanced Excel skills and reliable communication.

Qualifications

• Diploma or Degree in Finance - Hospitality Management or related field.
• 3-5 years' experience in Income Audit, Revenue Audit or Hotel Accounting.
• Experience within a five-star hotel environment preferred.

Responsibilities

• Perform daily audits of all hotel revenue streams and statistics from POS to PMS to GL.
• Ensure all revenue transactions are supported by appropriate source documentation.
• Verify room rates, packages, complimentary rooms, house use rooms, and discounts for appropriate authorization.
• Reconcile Guest ledger, City ledger, Deposit ledgers, Revenue interfaces, investigate & report discrepancies promptly.
• Verify the accuracy of revenue mappings between operational systems and accounting systems.
• Month-end processes i.e. re-allocations of expenses and accruals.
• Monthly reconciliation of Balance Sheet Accounts.
• Assist with collecting and preparing audit deliverables.
• Ensure compliance with cash handling procedures and internal controls.
• Assist operational departments in resolving revenue-related discrepancies.
• Promote revenue integrity and compliance across the hotel.

Skills

Excel

Written & verbal communication

Accuracy & deadline oriented

Education

Diploma or Degree in Finance - Hospitality Management or related field

Tools

Hotel management systems

Accounting software

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

Key responsibilities:

• Perform daily audits of all hotel revenue streams and statistics from from POS to PMS to GL;
• Ensure all revenue transactions are supported by appropriate source documentation;
• Verify room rates, packages, complimentary rooms, house use rooms, and discounts for appropriate authorization;
• Reconcile Guest ledger, City ledger, Deposit ledgers, Revenue interfaces, investigate & report discrepancies promptly;
• Verify the accuracy of revenue mappings between operational systems and accounting systems;
• Month-end processes i.e. re-allocations of expenses and accruals;
• Monthly reconciliation of Balance Sheet Accounts;
• Assist with collecting and preparing audit deliverables;
• Ensure compliance with cash handling procedures and internal controls;
• Assist operational departments in resolving revenue-related discrepancies;
• Promote revenue integrity and compliance across the hotel.

Requirements:

• Advanced knowledge of Excel;
• Diploma or Degree in Finance - Hospitality Management or related field;
• 3-5 years' experience in Income Audit, Revenue Audit or Hotel Accounting;
• Experience within a five-star hotel environment preferred;
• Working knowledge of hospitality accounting principles and revenue controls;
• Experience with hotel management systems and accounting software.
• Excellent written and verbal communication skills;
• Accurate & deadline oriented.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.