Hybrid Remote Spa & Wellness Experience Coordinator

Placements24; Randburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Spa access

Professional growth

Team culture

Job summary

Placements24 is seeking a organized Remote Spa & Wellness Experience Coordinator to manage client bookings and inquiries for spa services. This hybrid role combines remote coordination with occasional in-office tasks in Randburg, acting as the first point of contact for clients and ensuring a seamless experience.

You will handle scheduling, communications, payments, and issue resolution, collaborating with service providers to optimize resources while maintaining a high standard of client

Qualifications

• Proven experience in customer service, administration, or hospitality.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities for effective client interaction.
• Proficiency in using scheduling software and digital communication tools.
• Ability to multitask and maintain composure in a fast-paced environment.

Responsibilities

• Manage appointment scheduling and bookings for spa and wellness services via phone, email, and online platforms.
• Respond promptly and professionally to client inquiries regarding services, pricing, and availability.
• Coordinate with service providers to ensure optimal scheduling and resource allocation.
• Process client payments and manage booking confirmations and reminders.
• Assist in resolving client issues or rescheduling requests efficiently and courteously.

Skills

Customer service

Administration

Hospitality

Organizational skills

Communication

Scheduling software

Tools

Scheduling software

Job description

Placements24 is seeking a organized Remote Spa & Wellness Experience Coordinator to manage client bookings and inquiries for spa services. This hybrid role combines remote coordination with occasional in-office tasks in Randburg, acting as the first point of contact for clients and ensuring a seamless experience.

You will handle scheduling, communications, payments, and issue resolution, collaborating with service providers to optimize resources while maintaining a high standard of client