Hybrid Operations Leader - Financial Services | Growth & Impact

Placements24; Soweto; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus potential

Medical and retirement benefits

Professional development

Hybrid work environment

Job summary

Placements24 is seeking an experienced Operations Manager to oversee financial services operations in Soweto. This hybrid role focuses on ensuring efficient day-to-day processes, leading a team, and implementing strategies to improve service delivery and operational excellence.

The ideal candidate has a Bachelor’s degree and at least five years in operations management, with a strong track record in process improvement, risk management and cross-department collaboration.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 5+ years of experience in operations management, preferably in financial services.
• Proven experience in process improvement and leadership.
• Strong risk management and regulatory compliance knowledge.
• Excellent problem-solving and organizational skills.
• Hybrid work capability required.

Responsibilities

• Manage and optimize daily operational workflows.
• Lead and develop a team of operational staff.
• Implement process improvements to reduce costs.
• Oversee operational risk management and compliance.
• Collaborate with other departments to align goals.
• Monitor KPIs and report performance to senior management.

Skills

Leadership

Process optimization

Team development

Hybrid work

Education

Bachelor's degree in Business Administration

Job description

Placements24 is seeking an experienced Operations Manager to oversee financial services operations in Soweto. This hybrid role focuses on ensuring efficient day-to-day processes, leading a team, and implementing strategies to improve service delivery and operational excellence.

The ideal candidate has a Bachelor’s degree and at least five years in operations management, with a strong track record in process improvement, risk management and cross-department collaboration.