Hybrid Logistics & Dispatch Supervisor: Lead Routes & Team

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement plan

Professional development

Hybrid work model

Career advancement

On-site in Richards Bay

Job summary

Placements24 is seeking a Logistics and Dispatch Supervisor for our Richards Bay hub in KwaZulu-Natal. You will lead dispatchers and drivers, optimize routes, and coordinate with warehouse operations to ensure on-time deliveries while maintaining safety standards.

The role blends on-site supervision with administrative planning in a hybrid setup. A strong track record in logistics, route optimization, and TMS usage, plus the ability to manage a busy team, is essential.

Qualifications

• Minimum 4 years in logistics, dispatch, or supervisory role in transportation.
• Proven experience leading dispatchers or drivers.
• Strong knowledge of route planning software and dispatch systems.
• Excellent understanding of local transportation regulations and best practices.
• Track record in resolving operational challenges.
• Strong organizational and time-management skills.
• Good communication and leadership abilities.

Responsibilities

• Supervise and lead a team of dispatchers and delivery drivers, providing guidance and support.
• Manage daily dispatch operations, ensuring timely and accurate order fulfillment.
• Plan and optimize delivery routes to maximize efficiency and minimize transit times.
• Coordinate with warehouse operations to ensure smooth loading and dispatch of goods.
• Monitor driver performance and adherence to schedules and company policies.
• Utilize dispatch software and tracking systems to monitor shipments in real-time.
• Address and resolve any operational issues or customer complaints promptly.
• Maintain accurate records of deliveries, returns, and driver activities.
• Implement and enforce safety protocols for drivers and vehicles.
• Contribute to process improvements to enhance overall logistics efficiency.

Skills

Leadership

Team management

Route planning

Dispatch software

Communication

Tools

Transport management systems

Job description

Placements24 is seeking a Logistics and Dispatch Supervisor for our Richards Bay hub in KwaZulu-Natal. You will lead dispatchers and drivers, optimize routes, and coordinate with warehouse operations to ensure on-time deliveries while maintaining safety standards.

The role blends on-site supervision with administrative planning in a hybrid setup. A strong track record in logistics, route optimization, and TMS usage, plus the ability to manage a busy team, is essential.