Human Capital Officer

Pinnacle; Midrand; On-site; ZAR 420,000 - 700,000; Full time

Job summary

Pinnacle Midrand, South Africa is seeking a Human Capital Officer to support and execute core HR functions, ensuring smooth HC operations and a positive employee experience. The role covers onboarding, payroll administration, employee relations, policy maintenance, performance improvement processes, EE reporting, and liaison with managers and external partners.

If you are deadline-driven with strong communication and HR systems experience, this is a hands-on opportunity to contribute to a

Qualifications

• Matric
• A tertiary qualification in Human Resources or Psychology
• Intermediate skills in MS Word, Excel, Outlook, and PowerPoint
• Excellent labour relations skills
• Excellent verbal and written business communication skills
• Able to complete basic calculations, analyze and compile HC reports
• Organized individual who is deadline-driven with good time management skills
• Excellent interpersonal skills
• Skilled at using HC/HR/Payroll systems
• Ability to speak an additional South African language will be an advantage

Responsibilities

• Facilitate onboarding and induction for new employees
• Act as a first point of contact for employee queries and concerns
• Support resolution of employee relations issues in line with company policy
• Promote a positive workplace culture and employee engagement
• Maintain accurate employee records, databases and HR systems
• Prepare employment contracts, letters, and HR documentation
• Ensure compliance with labour legislation and company policies
• Take responsibility for monthly payroll administration including engagements, terminations, remuneration, and changes
• Manage payroll paperwork and accurately capture system data
• Oversee leave management on the HC payroll system
• Manage employee particulars on the HC system
• Maintain and update HR policies and procedures in line with current labour laws
• Ensure compliance with all legal, regulatory, and internal requirements related to employment
• Manage internal labour relations processes and advise managers
• Compile warnings and organize disciplinary hearings
• Project manage and represent the Company at the CCMA
• Manage PIP processes to support performance improvement
• Administer employee benefits programs, including medical aid, pension/provident funds, death benefit plans, disability
• Prepare various monthly and quarterly HC reports
• Prepare audit reports as required
• Update organograms and orchestrate employee engagement initiatives
• Monitor employee satisfaction and take action to enhance workplace experience
• Organise and minute quarterly Employment Equity meetings
• Assist in EE reports and development of performance improvement plans
• Collaborate with consultants to meet legislative requirements
• Coordinate employee training and development programs
• Assist in preparing monthly and quarterly HC reports

Skills

HR systems

Payroll

Labour relations

Communication

MS Word

MS Excel

Organizational skills

Time management

Interpersonal skills

Recruitment

EE reporting

Education

Bachelors in Human Resources or Psychology

Matric

Tools

Payspace

HR/Payroll systems

Job description

Midrand, South Africa | Posted on 26/10/2026

TheHuman Capital Officer is responsible for supporting and executing corehuman resources functions. The role ensures smooth HC operations while fostering a positive employee experience and aligning HR practices with business objectives.

Responsibilities

• Facilitateonboarding and induction for new employees
• Ensure a smooth andengaging new starter experience
• Act as a firstpoint of contact for employee queries and concerns
• Support theresolution of employee relations issues in line with company policy
• Promote a positiveworkplace culture and employee engagement
• Maintain accurateemployee records, databases and HR systems
• Prepare employmentcontracts, letters, and HR documentation
• Ensure compliancewith labour legislation and company policies
• Ensure allpaperwork and filing are completed monthly
• Take responsibilityfor the monthly payroll administration including engagements, terminations,remuneration, and other changes
• Manage payrollpaperwork and accurately capture system data
• Oversee leavemanagement on the HC payroll system
• Manage employeeparticulars on the HC system
• Maintain and updateHR policies and procedures in line with current labour laws and industry bestpractices.
• Ensure compliancewith all legal, regulatory, and internal requirements related to employment.
• Manage internallabour relations processes in full
• Advise managers inensuring all internal processes are managed professionally, limiting risk tothe Company
• Compile warnings
• Organise, administerand run disciplinary hearings
• Project manage andrepresent the Company at the CCMA
• Manage PIPprocesses to support performance improvement
• Administer employeebenefits programs, including medical aid, pension/provident funds, deathbenefit plans, disability, and other perks
• Compile employmentcontracts, work-back agreements, maternity contracts, NDA and other relatedagreements
• Manage externalparties and consultants to ensure employees receive a good level of service
• Support performanceappraisal processes by providing guidance to both managers and employees
• Collect and assistin the development of KPA scorecards
• Assist in thedevelopment of performance improvement plans
• Manage, minute, andorganise quarterly Employment Equity meetings
• Assist the HR Managerin compiling the annual EE report
• Analyse and trackEE Plan progress on a quarterly basis
• Collaborate withconsultants to ensure that the company meets all legislative requirements
• Identify trainingneeds and co-ordinate employee training and development programs
• Accurately preparevarious monthly and quarterly HC reports
• Prepare auditreports as required
• Update organograms
• Organise employeeengagement initiatives such as team building, events, rewards programs,recognition programs, birthday, long service initiatives, and surveys
• Monitor employeesatisfaction and take action to enhance the workplace experience
• Schedule and takeminutes at internal Workplace Representative meetings
• Prepare employeesurveys as required
• Organise andco-ordinate a variety of employee wellness and charity initiatives
• Manage and/or playa role in special HC projects and initiatives as required

Requirements

Experience and Knowledge

• Matric
• A tertiaryqualification in Human Resources or Psychology
• Intermediate skillsin MS Word, Excel, Outlook, and PowerPoint
• Excellent labourrelations skills
• Excellent verbaland written business communication skills
• Able to complete basiccalculations, analyze and compile HC reports
• Organizedindividual who is deadline-driven with good time management skills
• Excellentinterpersonal skills
• Skilled at using HC/HR/Payrollsystems
• Ability to speak anadditional South African language will be an advantage

• 5 years of experiencein a similar Human Resources position
• A minimum of 7 yearsof experience working with payroll administration
• HC/HR systemknowledge and experience
• Knowledge of Payspacesystems will be an advantage
• Thorough knowledge anddemonstrable labour relations experience
• Must haveexperience managing performance improvement processes
• Thorough knowledgeand demonstrable internal recruitment experience
• Must haveexperience working with Employment Equity reports and process
• Must haveexperience compiling and analyzing HR reports
• Experience workingin a corporate HC environment of over 250 employees
• Thorough workingknowledge of an HC department and practical experience working in all areas ofthe HC function

Pinnacle is for people who want more than just a job.It’s a place to get involved, try new things, build your skills and take yourcareer further.

With more than 30 years in the ICT industry, Pinnacleoffers the opportunity to work alongside talented people, gain exposure toleading technology brands and be part of a business that continues to evolvewith the industry.

You’ll work with great people, get hands‑on experiencewith some of the biggest names in technology and have opportunities to learn,train and take on new challenges along the way.

Whether you’re starting your career or ready for yournext challenge, Pinnacle is a place where you can contribute, make an impactand build what comes next.

You’re not simply joining a company. You’re joining ateam where you can learn, grow and build a career.