Human Capital Intern

absa; Johannesburg; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Absa is seeking an HR Operations assistant to provide administrative support across job architecture, data administration, and governance activities while gaining practical experience in Human Capital management.

You will contribute to maintaining job catalogues, employee records, and organizational structures, ensuring accuracy and compliance within HR systems and policies.

Qualifications

• Bachelor’s degree in HR or social science required.
• Detailed knowledge of Absa HR policies and procedures.

Responsibilities

• Review and maintain the Job Catalogue, job profiles, and org structures to ensure accuracy and alignment with business needs.
• Conduct job analysis by gathering information on responsibilities, reporting lines, qualifications and key accountabilities.
• Maintain records of approved job descriptions, organizational structures, and related documents.
• Support HR Operations activities including employee lifecycle administration and data maintenance.
• Keep employee files accurate, up-to-date and compliant with policies.
• Ensure data integrity through regular validation and reconciliation in HR systems.
• Assist in HR governance activities and periodic audits for compliance.
• Provide admin support to the Human Capital team for day-to-day activities.
• Respond to routine employee inquiries and escalate issues as needed.
• Prepare HR correspondence and meeting materials.

Skills

Communication skills

Organizational skills

Initiative

Excel

Presentation skills

Interpersonal skills

Numeracy

Independence

Performance management

Education

Bachelor’s degree in HR or social science

Tools

Lotus SmartSuite

Delta Phi

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa.You are possibility.

Job Summary

To provide administrative and operational support within Human Capital Operations, with a particular focus on job architecture, job catalogue management, employee data administration, records management, organizational structure maintenance, and HR governance activities while gaining practical experience in Human Capital management.

Job Description

Main accountabilities and approximate time split

Responsibilities

• Support the review, update, and maintenance of the Bank's Job Catalogue, job profiles, and organizational structures to ensure accuracy, consistency, and alignment with business requirements.
• Assist in conducting job analysis by gathering and validating information on role responsibilities, reporting lines, qualifications, and key accountabilities.
• Maintain and update records of approved job descriptions, organization structures, establishment positions, and related documentation.
• Support Human Capital Operations activities, including employee lifecycle administration, records management, documentation, and data maintenance.
• Maintain employee files and ensure personnel records are accurate, complete, up to date, and compliant with applicable policies and procedures.
• Ensure employee and position data integrity through regular data validation and reconciliation within HR systems.
• Support periodic audits of employee files, HR records, and organizational data to ensure compliance with internal policies, regulatory requirements, and governance standards.
• Provide administrative and operational support to the Human Capital team in the execution of day-to-day activities.
• Respond to routine employee inquiries and escalse issues to the appropriate team members when necessary.
• Support the preparation of HR correspondence, documentation, presentations, and meeting materials as required.
• Maintain strict confidentiality of employee, organizational, and business information in line with the Bank's policies and standards.
• Perform any other duties and responsibilities as assigned by the Human Capital team.

Risk and Controls Objectives

• Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture.
• Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
• Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
• Report on all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
• All mandatory training completed to deadline.

Technical Skills/Competencies

• Good communication skills
• Organization skills
• Ability to work on own initiative
• PC skills to include Lotus SmartSuite, Excel, Delta Phi
• Counseling skills
• Excellent interpersonal skills
• Presentation skills
• Numerate, articulate and details conscious
• Ability to work without supervision
• Performance Management skills

Knowledge, Expertise and Experience

Essential

• At least a bachelor’s degree in Human Resource Management or any Social Science from Accredited University.
• A detailed knowledge of Absa Human Resources policies and procedure

Absa Values

• Trust
• Resourceful
• Stewardship
• Inclusive
• Courage

Education

Further Education and Training Certificate (FETC): Human and Social Studies (Required)