HR Manager

C40 Cities; Johannesburg; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A prestigious luxury jewellery retailer is seeking a Human Resources Manager in Johannesburg. This role focuses on shaping the company's people strategy and driving talent initiatives within a collaborative environment. The ideal candidate will have substantial HR management experience in the luxury or retail sectors and a strong commitment to employee wellbeing. The position offers flexible working opportunities and a dedication to continuous professional development.

Benefits

Flexible working opportunities

Emphasis on professional development

Collaborative team environment

Qualifications

• Extensive experience in HR functions within retail or luxury sectors.
• Proven ability to design recruitment campaigns for high-caliber candidates.
• Expertise in managing sensitive employee relations matters.
• In-depth understanding of compliance and compensation models.

Responsibilities

• Oversee recruitment, onboarding, and employee development processes.
• Collaborate with leadership to align HR strategies with business goals.
• Manage employee relations and conflict resolution with professionalism.
• Lead talent management programs and monitor key HR metrics.

Skills

Strategic thinking

Interpersonal sensitivity

Recruitment process proficiency

Performance management systems

Organizational skills

Job description

Human Resources ManagerSalary: Competitive and based on experienceLocation: JohannesburgKeywords: collaborative, supportive workplace culture, luxury retail environment, employee engagement, talent development, teamwork, continuous professional development, inclusive culture, high standards, brand values

A prestigious luxury jewellery retailer is seeking a Human Resources Manager to play a pivotal role in shaping and nurturing the company’s people strategy. This is an exceptional opportunity for you to join a renowned organisation where your expertise will directly influence the employee experience, drive talent initiatives, and support the business’s mission of excellence. As the Human Resources Manager, you will be at the heart of a supportive and ambitious team, working closely with senior leaders and store management to foster a collaborative, high-performance culture. The company is celebrated for its commitment to craftsmanship, authenticity, and continuous professional growth, making this role ideal for someone who thrives in an environment that values both tradition and innovation. Flexible working opportunities and a focus on employee wellbeing further enhance the appeal of this position, ensuring you can achieve both personal fulfilment and professional success.

• Join a respected luxury retailer known for its dedication to quality, authenticity, and employee experience, where your HR leadership will have a meaningful impact on both people and business outcomes.
• Work alongside passionate professionals in an inclusive environment that prioritises teamwork, continuous learning, and high standards of service excellence.
• Benefit from flexible working opportunities and a strong emphasis on professional development within a company that values long-term relationships with both employees and clients.

What you'll do:

As Human Resources Manager, you will immerse yourself in every aspect of the employee lifecycle within a luxury retail context. Your day-to-day responsibilities will see you partnering with senior leaders to shape people strategies that attract top talent while supporting existing team members’ growth. You will be instrumental in creating an environment where collaboration flourishes—overseeing everything from recruitment campaigns to bespoke training programmes designed for career progression. By managing employee relations with empathy and professionalism, you will help maintain a harmonious workplace where everyone feels valued. Your attention to detail in areas such as compensation administration and compliance ensures operational integrity at all times. Through regular analysis of HR data, you will provide insights that drive continuous improvement across all functions. Ultimately, your efforts will contribute significantly to sustaining an inclusive culture defined by excellence in both client service and internal support.

• Oversee all human resources processes including recruitment, staffing, onboarding, employee development, performance management, and succession planning to ensure seamless operations across the business.
• Collaborate with senior leadership to design and implement HR strategies that align with organisational goals and reinforce the brand’s core values.
• Manage employee relations by addressing conflict resolution, grievances, welfare matters, and fostering a positive workplace atmosphere built on trust and respect.
• Supervise compensation structures, benefits administration, payroll processes, and ensure compliance with relevant labour laws as well as internal policies.
• Provide expert guidance to managers regarding HR policies and procedures while upholding the highest standards expected in a luxury retail setting.
• Lead talent management programmes such as training initiatives, leadership development sessions, and employee engagement activities to nurture growth at every level.
• Monitor key HR metrics regularly to inform strategic decisions and continuously improve HR effectiveness throughout the organisation.
• Champion a consistent employee experience from onboarding through to exit interviews that reflects the company’s commitment to service excellence and high-performance culture.

What you bring:

To excel as Human Resources Manager in this esteemed luxury retail setting, your background should reflect substantial experience overseeing diverse HR functions within similar industries. Your ability to think strategically will enable you to craft people strategies that are not only aligned with business goals but also responsive to evolving market demands. Interpersonal sensitivity is essential; your approachability encourages open dialogue while your communication skills ensure clarity across all interactions. You bring proven expertise in designing recruitment campaigns tailored for high-calibre candidates as well as implementing robust performance management systems that motivate teams towards shared success. Your meticulous approach guarantees smooth payroll operations alongside strict adherence to legal requirements. As someone who leads by example through kindness and encouragement, you naturally foster environments where collaboration thrives—empowering colleagues at every stage of their careers. Your enthusiasm for luxury retail means you understand what it takes to uphold brand reputation while delivering memorable experiences for both employees and customers alike.

• Demonstrated experience in an HR leadership or generalist capacity within retail or luxury sectors, bringing hands-on knowledge of best practices as well as current labour legislation.
• Strategic thinking skills enabling you to translate business objectives into effective people-focused solutions that support organisational growth.
• Outstanding interpersonal abilities allowing you to build trustful relationships at all levels of the company through clear communication and active listening.
• Proficiency in recruitment processes, talent development frameworks, performance management systems, and handling sensitive employee relations matters with care.
• Exceptional organisational skills empowering you to manage multiple HR functions simultaneously without compromising quality or accuracy.
• Comprehensive understanding of compensation models, benefits administration protocols, payroll operations, and regulatory compliance requirements relevant to the industry.
• Leadership qualities rooted in empathy that inspire teamwork while promoting engagement and ongoing professional development among staff members.
• A genuine passion for luxury retail environments coupled with an appreciation for their unique cultures and elevated standards of service delivery.
• Adaptability combined with initiative so you can proactively address challenges as they arise while contributing positively towards continuous improvement initiatives.

What sets this company apart:

This distinguished luxury jewellery retailer stands out through its unwavering commitment to exceptional client service paired with an enduring legacy of craftsmanship. Employees benefit from being part of an organisation where authenticity is celebrated—where each individual’s contribution is recognised as vital to maintaining high standards across every facet of the business. The work environment is notably supportive: teamwork is encouraged at every turn; professional development is prioritised through access to ongoing training opportunities; inclusivity is woven into daily practice; and achievements are shared collectively. The company’s reputation within the premier jewellery market has been built over years of dedication—not only attracting loyal customers but also fostering long-term relationships among staff who value stability alongside personal growth. Here you’ll find more than just a job: you’ll discover a place where your talents are nurtured within a community committed to excellence.

What's next:

If you are ready to make a lasting impact within one of South Africa’s most respected luxury retailers—and believe your passion for people matches their commitment to quality—this could be your next career move.