Houseman: Guest-Focused Housekeeping & Grounds

Harbour Square; Hermanus; On-site; ZAR 89,000 - 112,000; Full time

Benefits offered by this job

Staff housing options

Staff facilities access

Job summary

Harbour House Hotel in Hermanus is seeking a diligent Houseman to support the housekeeping team with cleaning, maintenance and guest requests. You will help keep public areas, rooms and facilities well maintained to Village n Life standards and assist with garden upkeep and general upkeep.

The role requires a Grade 12 (advantageous) and at least 6 months’ related experience. You must be able to operate cleaning equipment, work as part of a team and handle overtime when needed.

Qualifications

• Grade 12 (advantageous)
• Minimum 6 months’ experience in a similar role (advantageous)
• Ability to operate cleaning equipment and follow cleaning procedures
• Strong attention to detail and physical stamina
• Dependable, adaptable and guest-focused
• Honest, respectful and able to communicate effectively with management
• Team player with a willingness to work overtime when required

Responsibilities

• Clean public areas, rooms, bathrooms and storerooms
• Maintain the pool and outdoor areas
• Carry linens, towels, toiletries and cleaning supplies
• Move furniture, turn mattresses and polish furniture and equipment
• Sweep, scrub, wax and polish floors as required
• Clean carpets, rugs, draperies and upholstery with appropriate equipment
• Wash windows, walls and woodwork, waxing and polishing where needed
• Maintain gardens by sweeping and removing dead plants
• Keep storage areas stocked, tidy and sanitary
• Record and report maintenance issues and follow up on repairs
• Follow procedures for safe use of cleaning equipment and chemicals
• Assist with guest requests and communicate them to management
• Respect guest privacy and report any damaged or lost items

Skills

Cleaning experience

Attention to detail

Guest-focused

Team player

Overtime willing

Education

Grade 12

Job description

Harbour House Hotel in Hermanus is seeking a diligent Houseman to support the housekeeping team with cleaning, maintenance and guest requests. You will help keep public areas, rooms and facilities well maintained to Village n Life standards and assist with garden upkeep and general upkeep.

The role requires a Grade 12 (advantageous) and at least 6 months’ related experience. You must be able to operate cleaning equipment, work as part of a team and handle overtime when needed.