Hands-On Housekeeper — Guest Focus & Growth

Village n Life; Knysna; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Staff housing

Staff facilities access

Competitive package

Job summary

Pezula Nature Retreat, within the Village n Life hospitality group, is seeking a Houseman to join the housekeeping team in Knysna. You’ll support with cleaning, maintenance, garden upkeep and guest requests to keep public areas, rooms and facilities well-presented.

You’ll carry linens, move furniture, maintain floors and report repairs, working as part of a friendly team with overtime as needed. Grade 12 is advantageous; 6 months experience preferred; keen eye for detail and physical stamina are

Qualifications

• Grade 12 is advantageous.
• Minimum 6 months’ experience in a similar role is advantageous.
• Ability to operate cleaning equipment and follow procedures.
• Strong attention to detail and physical stamina.
• Dependable, adaptable and guest-focused; communicate with management.

Responsibilities

• Clean public areas, rooms, bathrooms and storerooms.
• Maintain pools and outdoor areas.
• Carry linens, towels, toiletries and cleaning supplies.
• Move furniture, turn mattresses and polish furniture and equipment.
• Sweep, scrub, wax and polish floors as required.
• Clean carpets, rugs, draperies and upholstery with appropriate equipment.
• Wash windows, walls and woodwork; wax and polish where needed.
• Maintain gardens by sweeping and removing dead plants.
• Keep storage areas stocked, tidy and sanitary.
• Record and report maintenance issues and follow up on repairs.
• Follow procedures for safe use of cleaning equipment and chemicals.
• Assist with guest requests and communicate them to management.
• Respect guest privacy and report any damaged or lost items.

Skills

Attention to detail

Physical stamina

Teamwork

Guest focus

Overtime willingness

Communication with management

Education

Grade 12

Tools

Cleaning equipment

Job description

Pezula Nature Retreat, within the Village n Life hospitality group, is seeking a Houseman to join the housekeeping team in Knysna. You’ll support with cleaning, maintenance, garden upkeep and guest requests to keep public areas, rooms and facilities well-presented.

You’ll carry linens, move furniture, maintain floors and report repairs, working as part of a friendly team with overtime as needed. Grade 12 is advantageous; 6 months experience preferred; keen eye for detail and physical stamina are