Housekeeping Supervisor: Lead, Train & Elevate Guest Experience

Placements24; Mbombela (Nelspruit); On-site; ZAR 156,000 - 246,000; Full time

Benefits offered by this job

Staff accommodation assistance

Discounted hotel stays

Advancement opportunities

Structured work environment

Job summary

Placements24 is seeking an experienced Housekeeping Supervisor for a reputable hotel in Nelspruit (Mpumalanga). You will lead the housekeeping team, ensure guest rooms and public areas meet high cleanliness and presentation standards, and drive a positive guest experience in a stunning Mpumalanga setting.

The role requires strong organizational skills, meticulous attention to detail, and the ability to train staff, manage schedules, and respond to guest requests with professionalism.

Qualifications

• Proven experience supervising housekeeping in a hotel setting.
• Strong knowledge of cleaning techniques and sanitation standards.
• Experience managing inventory and supplies.
• Excellent organizational and leadership abilities; strong communication skills.

Responsibilities

• Supervise daily housekeeping staff activities to ensure efficiency and standards.
• Inspect guest rooms and public areas regularly for cleanliness and presentation.
• Manage inventory of cleaning supplies and linens; ensure adequate stock levels.
• Train new staff on procedures, safety, and service standards.
• Address guest requests and concerns promptly and professionally.

Skills

Supervisory experience

Cleaning techniques

Inventory management

Organizational & leadership

Communication & interpersonal

Job description

Placements24 is seeking an experienced Housekeeping Supervisor for a reputable hotel in Nelspruit (Mpumalanga). You will lead the housekeeping team, ensure guest rooms and public areas meet high cleanliness and presentation standards, and drive a positive guest experience in a stunning Mpumalanga setting.

The role requires strong organizational skills, meticulous attention to detail, and the ability to train staff, manage schedules, and respond to guest requests with professionalism.