Housekeeping Supervisor

Placements24; East London; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Medical aid

Paid leave

Training opportunities

Competitive hourly wage

Job summary

Placements24 is seeking a meticulous Housekeeping Supervisor for a hotel in Queenstown, Eastern Cape. You will lead the housekeeping team, conduct quality inspections, and maintain linen and supplies to ensure pristine guest rooms and public areas.

The role requires strong organizational, communication, and safety awareness, with flexibility to work weekends and holidays. Join a reputable hotel that values cleanliness, guest satisfaction, and professional development.

Qualifications

• Previous supervisory experience in hotel housekeeping.
• Knowledge of cleaning techniques, chemicals, and safety procedures.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Willingness to work weekends and public holidays.
• Keen eye for detail and high standards.

Responsibilities

• Supervise daily housekeeping team and ensure efficient room cleaning.
• Conduct regular inspections of guest rooms and public areas.
• Manage inventory of linens, supplies and equipment.
• Train and mentor new staff with ongoing feedback.
• Respond timely to guest requests and concerns.
• Ensure compliance with health and safety regulations.

Skills

Supervisory experience

Cleaning techniques

Organizational skills

Time-management

Communication skills

Flexibility

Job description

About the Role

Our client is seeking a meticulous and organized Housekeeping Supervisor to ensure the highest standards of cleanliness and presentation at their hotel in Queenstown. This role is responsible for overseeing the daily operations of the housekeeping department, managing a team of housekeeping staff, conducting quality inspections, and maintaining inventory of linens and supplies. You will play a vital role in creating a pristine and welcoming environment for guests, contributing directly to guest satisfaction and the overall reputation of the establishment, ensuring all areas meet stringent hygiene and aesthetic standards.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping team, ensuring efficient room cleaning and public area upkeep.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards and cleanliness protocols.
• Manage inventory of housekeeping supplies, linens, and equipment, placing orders as needed.
• Train and mentor new housekeeping staff, providing ongoing guidance and performance feedback.
• Respond promptly to guest requests and concerns regarding housekeeping services.
• Ensure compliance with health, safety, and hygiene regulations within the department.

Requirements

• Previous experience in a supervisory role within hotel housekeeping.
• Strong knowledge of cleaning techniques, chemical handling, and safety procedures.
• Excellent organizational and time-management skills.
• Good communication and interpersonal skills to effectively lead a team.
• Ability to work flexible hours, including weekends and public holidays.
• A keen eye for detail and a commitment to maintaining high standards.

Benefits

• Competitive hourly wage with opportunities for advancement.
• Work in the scenic Eastern Cape town of Queenstown.
• Opportunities for training and professional development in hospitality operations.
• Access to employee benefits such as medical aid and paid leave.
• A stable work environment focused on teamwork and quality service.