Hotel Manager – Guest Experience & Ops (Live-Out)

HospitalityandOutdoor; Wes-Kaap; Sur place; ZAR 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Live-out

Résumé du poste

Hospitality and Outdoor is seeking a Hotel Manager for an apartment hotel in Cape Town, Western Cape. Start ASAP.

You will oversee daily operations across front office, housekeeping, maintenance, and reservations, ensuring exceptional guest satisfaction while driving efficiency and standards. The role requires strong leadership, financial acumen, and the ability to manage staffing, budgets, and health & safety.

Qualifications

• Experience in hospitality management.
• Experience in aparthotel or hotel management.
• Strong leadership and financial acumen.
• Ability to work independently with guest focus.

Responsabilités

• Oversee daily hotel operations including front office, housekeeping, maintenance, reservations, guest relations, and property presentation.
• Maintain service standards and respond effectively to operational challenges.
• Manage staffing, scheduling, training, performance management, and team development.
• Monitor budgets, expenses, stock, reporting, revenue performance, and operational efficiency.
• Implement and maintain company procedures, health and safety standards, and quality control measures.
• Previous experience in hospitality, hotel, aparthotel, or accommodation management is essential.
• Strong leadership, communication, administration, financial, and problem-solving skills required.
• Ability to work independently while maintaining a high level of professionalism and guest focus.

Connaissances

Team leadership

Guest relations

Budgeting

Staff management

Operations oversight

Communication

Description du poste

Hospitality and Outdoor is seeking a Hotel Manager for an apartment hotel in Cape Town, Western Cape. Start ASAP.

You will oversee daily operations across front office, housekeeping, maintenance, and reservations, ensuring exceptional guest satisfaction while driving efficiency and standards. The role requires strong leadership, financial acumen, and the ability to manage staffing, budgets, and health & safety.