Hotel Debtors & AR Specialist

Career Growth Hospitality Recruitment & Training; Cape Town; On-site; ZAR 300,000 - 460,000; Full time

Job summary

A well-established hotel in Cape Town is urgently seeking an experienced Debtors Clerk to join its finance team. The successful candidate will manage debtors and accounts receivable processes, including invoicing, payment allocations, reconciliations, credit control and resolving billing queries.

Key responsibilities include handling a monthly debtors book of roughly R6–R8 million, producing debtor statements, age analysis, and coordinating with Front Office on billing matters.

Qualifications

• 3–5 years’ experience in a Debtors Clerk or Accounts Receivable position.
• Experience in a hotel environment.
• Experience managing a monthly debtors book of approximately R6 million to R8 million.
• Strong working knowledge of Opera.
• Front Office administration experience.
• Good understanding of hotel billing processes.
• Strong debtor reconciliation, credit control and collection experience.
• Experience preparing age analysis reports.
• Proficient in Microsoft Excel (VLOOKUPs, pivot tables and basic formulas).
• Ability to investigate and resolve complex account discrepancies.
• Strong conflict-resolution and problem-solving skills.
• Professional telephone and email communication skills.
• Excellent numerical accuracy and attention to detail.
• Ability to work independently, manage pressure and meet deadlines.

Responsibilities

• Manage monthly debtors book of approximately R6 million to R8 million.
• Process invoices and credit notes accurately.
• Allocate payments to customer accounts.
• Prepare and distribute monthly debtor statements.
• Complete debtor reconciliations and age analysis reports.
• Follow up on outstanding accounts by telephone and email.
• Manage accounts across 30-, 60- and 90-day ageing periods.
• Investigate unidentified payments and account discrepancies.
• Resolve debtor and billing queries professionally.
• Maintain communication and collection records.
• Assist with month-end reporting and audit preparation.
• Liaise with Front Office and other hotel departments regarding billing matters.
• Maintain accurate and confidential financial records.

Skills

Debtors management

Accounts receivable

Excel skills

VLOOKUPs

Communication skills

Problem solving

Attention to detail

Independent worker

Credit control

Education

Relevant financial qualification

Tools

Opera

Job description

A well-established hotel in Cape Town is urgently seeking an experienced Debtors Clerk to join its finance team. The successful candidate will manage debtors and accounts receivable processes, including invoicing, payment allocations, reconciliations, credit control and resolving billing queries.

Key responsibilities include handling a monthly debtors book of roughly R6–R8 million, producing debtor statements, age analysis, and coordinating with Front Office on billing matters.