Head of Systems Reliability & Automation

On Direct Business Services Limited; Cape Town; Hybrid; ZAR 900,000 - 1,800,000; Full time

Benefits offered by this job

Uncapped annual leave

Group Life Cover

Disability Income Cover

Trauma Insurance Cover

Fitness Cash Contribution

Pension Fund Contribution

Medical Insurance Contribution

Employee Assistance Programme

Enhanced Maternity & Paternity Leave

Growth opportunities

Job summary

Cloud Direct is seeking a Systems Reliability & Automation Lead to drive reliability engineering, automation and operational excellence across managed services and internal systems. This hands-on leadership role focuses on reducing manual effort and scaling capabilities.

You will define strategy, standards and a roadmap, partner with Security and Business Systems, and mentor a growing team. The role requires Cape Town office presence two days a week and a proven track record in cloud platforms

Qualifications

• 5+ years experience in Reliability Engineering or similar leadership
• 2+ years leading technical initiatives or teams
• Proven automation experience to reduce manual work
• Strong incident and problem management knowledge
• Experience with Azure and cloud-hosted platforms
• Scripting skills in PowerShell or Python
• Experience with monitoring/observability and alerting
• Ability to communicate with technical and operational stakeholders

Responsibilities

• Improve availability, performance and resilience of critical systems
• Establish monitoring, alerting and reliability standards across key platforms and services
• Lead root cause analysis activities and identify automation opportunities
• Define and report on reliability metrics and operational performance
• Design and implement automation to reduce human error
• Build and lead the Systems Reliability & Automation function
• Develop a roadmap aligned to business priorities and recruit/mentor future team members
• Collaborate with Managed Services, Business Systems and Security teams

Skills

Reliability engineering

Automation

Scripting (PowerShell/Python)

Azure cloud

CI/CD

API integration

Observability/Monitoring

Incident/problem management

Leadership

Tools

Azure Monitor

Log Analytics

Grafana

Terraform

Bicep

Docker

Azure DevOps

GitHub Actions

Job description

Cloud Direct is seeking a Systems Reliability & Automation Lead to drive reliability engineering, automation and operational excellence across managed services and internal systems. This hands-on leadership role focuses on reducing manual effort and scaling capabilities.

You will define strategy, standards and a roadmap, partner with Security and Business Systems, and mentor a growing team. The role requires Cape Town office presence two days a week and a proven track record in cloud platforms