Head of Operations - Humanitarian Programs (Durban)

Placements24; Durban; On-site; ZAR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Executive salary package

Impactful humanitarian work

Direct influence in Durban area

Health insurance & retirement plan

Generous leave policy

Leadership development

Job summary

Placements24 is seeking a Director of Operations to lead and optimize operational functions for a prominent humanitarian aid organization headquartered in Durban. You will drive strategy, manage logistics, procurement, facilities, and admin support while cultivating a high-performance operations team.

The role emphasizes risk management, compliance, and cost-effective resource allocation to enhance humanitarian delivery across KwaZulu-Natal and beyond.

Qualifications

• Master's degree in Business Administration, Operations Management, Logistics, or related field.
• 10+ years in operations management with at least 5 years in a senior leadership role.
• Proven experience managing complex supply chains in non-profit/humanitarian sectors.
• Strong financial acumen with budget development and management.
• Excellent leadership and interpersonal skills.
• Strategic operational planning and risk management experience.
• Proficiency with operations software and systems.
• Commitment to humanitarian principles and mission.

Responsibilities

• Develop and implement operational strategies and policies aligned with the organization's mission and goals.
• Oversee logistics, supply chain management, and procurement processes.
• Ensure efficient management of facilities, equipment, and organizational assets.
• Develop and manage operational budgets, ensuring cost-effectiveness and resource optimization.
• Lead and mentor the operations team, fostering a culture of high performance and accountability.
• Implement and maintain robust safety and security protocols for all operations.
• Manage relationships with key vendors, suppliers, and service providers.
• Oversee administrative functions, including HR support and IT infrastructure.
• Conduct regular operational reviews and identify areas for improvement and efficiency gains.
• Ensure compliance with relevant local and international regulations and standards.

Skills

Strategic leadership

Logistics & procurement

Budget management

Vendor management

Safety & security

IT infrastructure

People management

Risk management

Education

Master's degree in Business Administration / Operations Management / Logistics

Tools

Operations software & systems

Job description

Placements24 is seeking a Director of Operations to lead and optimize operational functions for a prominent humanitarian aid organization headquartered in Durban. You will drive strategy, manage logistics, procurement, facilities, and admin support while cultivating a high-performance operations team.

The role emphasizes risk management, compliance, and cost-effective resource allocation to enhance humanitarian delivery across KwaZulu-Natal and beyond.