Head of Operations

Placements24; Stellenbosch; Hybrid; ZAR 2,000,000 - 2,800,000; Full time

Benefits offered by this job

Stock options

Fully remote work

Health benefits

Leadership training

Career growth

Job summary

Placements24 is seeking an accomplished Head of Operations to lead the operational strategy from a fully remote capacity, enabling rapid growth and global reach. You will build and mentor a distributed operations team, implement robust processes and metrics, and drive efficiency across all functions to meet strategic objectives.

The role offers executive compensation with significant stock options, complete remote autonomy, health benefits, leadership training, and opportunities to shape the

Qualifications

• 15+ years of progressive experience in operations management, including senior leadership roles.
• Proven track record in scaling operations for high-growth, remote-first organizations.
• Strong strategic thinking, leadership and change management abilities.
• Expertise in process optimization, lean methods, and data-driven performance analysis.

Responsibilities

• Define and execute the company's overarching operational strategy to support growth and efficiency.
• Oversee and optimize all operational functions in a remote environment.
• Build, lead, and mentor a global distributed operations team.
• Implement and manage robust systems, tools, and metrics for scalability.
• Drive continuous improvement and innovation across operations to maintain competitive advantage.

Skills

Strategic leadership

Change management

Lean methodologies

Performance analytics

Remote team leadership

Education

MBA or related master's

Job description

About the Role

Our client is seeking an accomplished and visionary Head of Operations to lead their operational strategy and execution from a fully remote capacity. This role is critical in defining and implementing best-in-class operational practices that support rapid scaling and global reach. You will be instrumental in building and nurturing a high-performing, distributed operations team, ensuring seamless business processes, and driving efficiency across all functions. This is an unparalleled opportunity for a leader passionate about operational excellence to shape the future of a dynamic organization, fostering a culture of innovation, accountability, and continuous improvement for a globally connected workforce operating entirely remotely, ensuring strategic objectives are met through robust operational frameworks.

Key Responsibilities

• Define and execute the company's overarching operational strategy to support growth and efficiency objectives.
• Oversee and optimize all operational functions, including process development, resource management, and performance analysis in a remote environment.
• Build, lead, and mentor a global, distributed team of operational professionals, fostering a high-performance and collaborative culture.
• Implement and manage robust operational systems, tools, and metrics to ensure scalability and reliability.
• Drive continuous improvement initiatives and innovation across all operational areas to maintain a competitive advantage.

Requirements

• 15+ years of progressive experience in operations management, with at least 5 years in a senior leadership capacity (Head of Operations, VP of Operations, or equivalent).
• Proven track record of successfully scaling operations in high-growth companies, preferably in a remote-first setting.
• Exceptional strategic thinking, leadership, and change management skills.
• Expertise in process optimization, lean methodologies, and performance analytics.
• MBA or advanced degree in a relevant field preferred.

Benefits

• Executive-level compensation package including significant stock options.
• Complete remote work autonomy, offering unparalleled flexibility.
• Comprehensive health and wellness benefits for you and your family.
• Exceptional professional development and leadership training opportunities.
• Opportunity to shape the operational future of a leading innovative company.