About the Role
We're seeking an experienced leader for the role of Head of Financial Advisors — the key execution partner to our Executive Head and senior day-to-day leader of our Financial Planning practice.
This is a team leadership role with team-based outcomes. The successful candidate will not build, retain, or service a personal client book. You'll lead the Financial Planning team, oversee advice-quality standards, and ensure our Administration and Para-planning hubs deliver the capacity and service levels planners and clients need.
What You'll Be Doing
- Team leadership: Lead, coach, and performance-manage Financial Planners; oversee Administration and Para-planning capacity, workflow, and quality; manage recruitment, on-boarding, and (where needed) exits
- Advice quality: Build an advice-led culture prioritizing client outcomes; provide technical oversight across retirement, investments, risk/insurance, tax, estate planning, and employee benefits; ensure advice is compliant and well-documented
- Stakeholder engagement: Handle escalated client matters; partner with investment consulting, retirement, compliance, and operations teams; remove operational friction so planners can focus on clients
- Strategy execution: Convert strategic intent into practical plans with clear owners and milestones; lead change initiatives with genuine team buy-in and adoption
Qualifications
- Relevant degree or financial planning qualification (CFP preferred)
- FAIS fit-and-proper status and relevant regulatory examinations
- Experience
- Proven leadership of Financial Planners or similarly senior, professional client-facing teams
- Strong track record in performance management, coaching, and difficult people decisions (including formal capability/termination processes)
- Experience recruiting advisers and assessing technical and cultural fit
- Operational experience improving service delivery across advice, admin, or para-planning functions
- Experience driving change/new operating models with sustained adoption
- Comfortable with scorecards and performance metrics; strong stakeholder management and diplomacy
Key Competencies
- Technical financial planning credibility to oversee senior/executive-level advice
- Accountability, Excellence, Integrity, Innovation, Teamwork, Attention to Detail
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