The Digital Enablement & Business Technology Manager is responsible for aligning business strategy and technology execution across Rosebank College.
This role leads the translation of academic, operational and student experience priorities into a practical digital roadmap that enhances student success, improves operational efficiency, strengthens compliance, and enables data-driven decision-making across campuses and central support functions.
The role acts as the strategic interface between Business and IT, ensuring that technology investments deliver measurable institutional value.
Key Accountabilities / Position Description
Digital Strategy & Institutional Alignment
- Translate Rosebank College and ADvTECH Higher Education strategy into a prioritised Digital Enablement Roadmap.
- Align digital initiatives to institutional priorities, including:
- Student recruitment, retention and throughput
- Academic delivery and blended learning enablement
- Student support services
- Regulatory and accreditation compliance
- Operational efficiency and cost optimisation
- Ensure technology initiatives are value-driven, outcome-based and aligned to institutional strategy.
- Establish clear value metrics for digital investments (e.g. retention uplift, process cycle reduction, cost-to-serve, improved student satisfaction).
Student & Academic Digital Enablement
- In conjunction with the Brand General Managers and AIT, ensure the effective use of the Student Information System (SIMS), Teaching and Learning Platforms (ARC, etc) and related platforms.
- Work with the respective managers / Capability Heads to improve digital integration across the student lifecycle:
- Lead, Application and Enrolment
- Academic progression and throughput
- Assessments and results
- Graduation and alumni
- Support blended and online learning in partnership with the Academic Head.
- Enhance digital tools that support student engagement, early warning systems and academic performance analytics.
Business Process Optimisation & Automation
- In conjunction with the Rosebank College capability heads, identify process inefficiencies across campuses and support functions.
- In conjunction with AIT, lead automation and workflow optimisation initiatives in areas such as:
- SIMS
- Finance
- HR and Payroll
- Customer Services
- In conjunction with AIT, implement reporting automation and dashboarding for leadership decision-making.
- Plan and drive continuous improvement initiatives with the Rosebank College and AIT capabilities heads.
Data, Analytics & Decision Support
- In conjunction with the Rosebank College and AIT capability heads, strengthen data quality, governance and reporting capabilities.
- Align with AIT and the Academic Head to establish reliable management dashboards across:
- Student retention
- Academic performance & throughput
- Operational efficiency
- Financial performance
- Align with the AQMS ACE Capability to promote data literacy and evidence-based decision-making.
- Partner with the AIT Capabilities team to improve integration, data pipelines and system interoperability.
Stakeholder Engagement & Change Leadership
- Serve as the primary business-facing technology lead for campuses and align with the AIT central function.
- Facilitate structured engagement with AIT, Academic Head, Student Services, Finance, HR and Marketing.
- Lead change management for digital adoption and process transformation.
- Drive user adoption, training and capability building across Rosebank College capabilities.
Governance, Risk & Compliance
- Ensure all digital initiatives align with:
- DHET and CHE regulatory requirements
- POPIA and data privacy standards
- ADvTECH IT governance and cybersecurity policies
- ADvTECH Group
- Support audit readiness through improved system controls and documentation.
- Ensure responsible use of AI and emerging technologies in academic and administrative contexts
Leadership & Capability Development
- Lead and develop a cross-functional digital enablement capability (Business Analysts, Process Analysts, Reporting Specialists).
- Promote digital skills development across Rosebank College Capabilities.
- Embed project delivery practices where appropriate.
- Foster a culture of innovation and continuous improvement.