Head of Design & Intermediary Experience

Progressive IT Resourcing; Cape Town; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Progressive IT Resourcing in Cape Town is looking for a Design Lead to shape intermediary experiences across digital platforms. This role requires 8-12 years of Product Design experience, preferably in Financial Services, and involves leading a design team to improve efficiency and effectiveness. The Design Lead will be responsible for user research, design governance, and applying best practices in design methodologies. This position offers an opportunity to drive significant impact in a digitally enabled environment through innovative design solutions.

Qualifications

• 8-12 years’ experience in Product Design across varied users and business problems.
• Experience leading design teams in Financial Services.
• Strong understanding of user research and usability testing.

Responsibilities

• Lead design capability for intermediary experiences.
• Conduct user research and usability testing.
• Define and drive design governance and processes.

Skills

User-centered design processes

Design leadership

Rapid prototyping methods

Analytical thinking

Agile methodologies

Education

Bachelor’s degree or equivalent qualification in a related field

Tools

Design software and prototyping tools

Job description

Progressive IT Resourcing in Cape Town is looking for a Design Lead to shape intermediary experiences across digital platforms. This role requires 8-12 years of Product Design experience, preferably in Financial Services, and involves leading a design team to improve efficiency and effectiveness. The Design Lead will be responsible for user research, design governance, and applying best practices in design methodologies. This position offers an opportunity to drive significant impact in a digitally enabled environment through innovative design solutions.