Key Responsibilities
- Maintain accurate and up-to-date employee records and documentation.
- Ensure compliance with HR policies, procedures, and audit requirements.
- Administer employee engagements, transfers, promotions, and terminations.
- Conduct exit interviews and administer long service awards.
- Manage employee filing systems and ensure proper record keeping.
- Compile and distribute HR reports as required by management.
- Support the HR team with monthly reporting and data analysis.
HR Administration & Master Data Management
- Maintain accurate and up-to-date employee records and documentation.
- Ensure compliance with HR policies, procedures, and audit requirements.
- Administer employee engagements, transfers, promotions, and terminations.
- Conduct exit interviews and administer long service awards.
- Manage employee filing systems and ensure proper record keeping.
- Compile and distribute HR reports as required by management.
- Support the HR team with monthly reporting and data analysis.
Payroll, Compensation & Benefits Administration
- Capture payroll-related information accurately and within payroll deadlines.
- Process employee allowances, adjustments, bonuses, and awards.
- Maintain payroll records in line with statutory and company requirements.
- Update employee information and payroll data on SAP.
- Resolve payroll discrepancies and support payroll corrections.
- Administer retirement fund, medical aid, loan, and benefit documentation.
- Liaise with retirement and provident fund service providers and employees.
- Facilitate processes relating to retirement, death benefit claims, and employee benefits.
Recruitment & Onboarding
- Coordinate recruitment activities with line management and service providers.
- Prepare and distribute internal job advertisements.
- Receive, track, screen, and shortlist applications.
- Participate in interview processes alongside hiring managers.
- Manage appointment and regret communication with candidates.
- Coordinate onboarding and induction programmes for new employees.
- Conduct post-engagement interviews and provide feedback on onboarding effectiveness.
Employee Relations Support
- Provide first-line HR guidance to employees and management on policies and procedures.
- Support disciplinary, grievance, and corrective action administration.
- Maintain accurate employee relations records.
- Assist with employee wellness initiatives.
- Participate in management and employee representative meetings.
- Prepare meeting minutes and maintain records of engagement outcomes.
Customer Service & Stakeholder Support
- Respond to employee HR queries professionally and timeously.
- Build and maintain effective working relationships with internal and external stakeholders.
- Support HR visibility initiatives through regular workplace engagement and walkabouts.
- Ensure service delivery standards are maintained across HR processes.