Handyman

Hyde Johannesburg Rosebank; Johannesburg; On-site; ZAR 180,000 - 280,000; Full time

Job summary

HYDE Johannesburg Rosebank is seeking a qualified facilities technician to maintain and repair hotel infrastructure, including electrical, mechanical and plumbing systems, ensuring safety, cleanliness and reliability for guests and staff. This role requires strong English communication, urgency, and teamwork.

You will perform preventative maintenance, respond to breakdowns, and assist with guest requests while upholding high hospitality standards.

Qualifications

• Ability to communicate effectively in English
• Ability to work under pressure and meet deadlines
• Strong teamwork and guest-service orientation
• Commitment to safety and quality standards
• Good problem-solving and troubleshooting skills

Responsibilities

• Ensure furnishings, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required
• Perform preventative maintenance, installations, repairs and troubleshooting on refrigeration and electrical systems and general facilities
• Perform rotation cleaning duties as required
• Report any accident, or damage to equipment immediately
• Ensure that the facilities and equipment are continuously in good repair and safe for human use
• Responding to breakdowns timeously
• Attend to guest requests and inquiries courteously and efficiently
• Ensure that all logistics duties are performed with minimal interruption to guests and the service operation
• Acknowledge guests with appropriate discretion and forms of address
• Report or hand in any property left behind in the room
• Ensure areas where jobs are undertaken are left clean and ready for use
• Maintain a polite and gracious manner
• Comply with quality standards, policies, processes, rules and procedures
• Follow logistics service sequences and adjust for operations
• Complete any paperwork required as part of the job
• Identify opportunities to improve quality standards
• Contribute to continuous improvement initiatives
• Maintain storage facilities clean and tidy
• Be familiar with operating procedures for departmental machines, equipment and tools

Skills

English communication

Work under pressure

Team collaboration

Education

Qualified Electrical / Mechanic or Plumber with recognised Trade Test

Job description

HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand.

The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches.

The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style.

Job Description

General Responsibilities

• Ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required
• Perform preventative maintenance, installations, repairs and troubleshooting on refrigeration and electrical systems and general facilities
• Perform rotation cleaning duties as required
• Report any accident, or damage to equipment immediately
• Ensure that the facilities and equipment are continuously in good repair and safe for human use
• Responding to breakdowns timeously

Customer Specific Responsibilities

• Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently
• Ensure that all logistics duties are performed and completed with minimal interruption and inconvenience to guests, and the service operation
• If spoken to acknowledge guests using the appropriate levels of discretion and the correct forms of address
• Report or hand in any property belonging to the guest left lying open in the room
• Ensures that areas where jobs are undertaken are left properly clean and ready for use
• Always display a polite and gracious manner.

Quality Specific Responsibilities

• Comply with and apply all relevant quality standards, policies, processes, rules and procedures
• Follow the established sequences of logistics service, adjusting for the needs of operations
• Complete any paperwork required as part of the job
• Notice and communicate to management opportunities to further improve quality standards
• Contribute to the implementation of on-going and continuous improvements

Facilities

• Maintain any storage facilities to ensure they are clean and tidy
• Be aware and familiar with operating procedures for all departmental machines, equipment and tools

Qualifications

Knowledge and Experience

• Qualified Electrical / Mechanic or Plumber with recognised Trade Test
• Experienced in advanced facilities and equipment maintenance practices
• Ability to effectively communicate with others in English
• Intermediate level equipment and facilities maintenance knowledge and application thereof through duties
• Displays a sense of urgency and dedication to meeting the needs and wishes of others
• Dedicated to achieving high standards by working with others in a friendly and professional manner
• Ability to work effectively and safely when under pressure and when placed with demands

Additional Information

What Awaits You...

• The opportunity to join an international and innovative and fast-growing group.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.