Guest Room Specialist – Housekeeping & Team Growth

Village n Life; Knysna; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Staff housing options

Access to staff facilities

Training and development opportunities

Competitive package

Job summary

Pezula Nature Retreat, part of the Village n Life hospitality group, is seeking a Housekeeper to maintain cleanliness and presentation of guest rooms and public areas. This hands-on role relies on consistency, attention to detail and teamwork to support guest satisfaction and smooth hotel operations.

Responsibilities include cleaning guest rooms and public areas, stocking supplies, and following hygiene procedures.

Qualifications

• Grade 12 or equivalent required.
• Experience in housekeeping or similar role is advantageous.
• Strong attention to detail and presentation.
• Good communication and teamwork are essential.

Responsibilities

• Clean and service guest rooms, bathrooms and living areas to hotel standards.
• Maintain cleanliness of public areas including corridors, stairways, balconies and staff areas.
• Change bed linen, replenish towels and restock guest amenities.
• Vacuum, mop, dust and polish floors, furniture and fittings.
• Ensure health, safety and hygiene procedures are followed at all times.
• Handle laundry and linen according to housekeeping protocols.
• Organise housekeeping trolleys and manage stock of cleaning supplies.
• Report maintenance issues, damages or safety concerns promptly.
• Respond to guest requests and work with team to meet daily targets.

Skills

Attention to detail

Communication skills

Team-oriented attitude

Physical fitness

Education

Grade 12 or equivalent

Job description

Pezula Nature Retreat, part of the Village n Life hospitality group, is seeking a Housekeeper to maintain cleanliness and presentation of guest rooms and public areas. This hands-on role relies on consistency, attention to detail and teamwork to support guest satisfaction and smooth hotel operations.

Responsibilities include cleaning guest rooms and public areas, stocking supplies, and following hygiene procedures.