Guest Room Care Specialist

Tsebo Solutions Group; Durban; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Tsebo Solutions Group in Durban is seeking a reliable Housekeeping Attendant to clean and prepare guest rooms to the required standards, change bed linen and replenish amenities, and maintain public areas.

The role requires strong people skills, the ability to work under pressure, and flexibility to work long hours and weekends. Computer literacy with Excel/Word/Outlook is advantageous; matric or related management qualification preferred.

Qualifications

• Grade 12/Matric or equivalent.
• Relevant management-related qualification.
• Hotel industry experience preferred.
• Strong people and communication skills.

Responsibilities

• Clean and prepare guest rooms to the required standards.
• Change bed linen, replace towels, and replenish guest amenities.
• Maintain cleanliness of assigned public areas and corridors.
• Report maintenance issues, damages, and lost property.
• Respond to guest requests in a professional and courteous manner.
• Follow all health, safety, hygiene, and security procedures.
• Maintain housekeeping equipment and assist with deep-cleaning tasks.
• Accurately record completed housekeeping activities.

Skills

Hotel experience

People skills

Communication skills

Under pressure

Independent

Flexible hours

Weekend work

Computer literacy

Excel

Word

Outlook

Education

Grade 12/Matric

Management-related qualification

Tools

Excel

Word

Outlook

Job description

Tsebo Solutions Group in Durban is seeking a reliable Housekeeping Attendant to clean and prepare guest rooms to the required standards, change bed linen and replenish amenities, and maintain public areas.

The role requires strong people skills, the ability to work under pressure, and flexibility to work long hours and weekends. Computer literacy with Excel/Word/Outlook is advantageous; matric or related management qualification preferred.