Guest Experience Receptionist - Live-In Heritage Lodge

Recruit for Africa PTY Limited; KwaZulu-Natal; Vor Ort; ZAR 91.000 - 109.000; Vollzeit

Benefits dieser Stelle

En-suite accommodation

All meals provided

Laundry services included

Exposure to international guests

Zusammenfassung

KZN Heritage Lodge in KwaZulu-Natal seeks a professional Receptionist for a live-in role, delivering outstanding guest service. You will front desk, assist the Manager, and support multiple departments to ensure a memorable guest experience.

Ideal candidates are presentable, customer-focused, and capable of energising teams while maintaining high standards of hospitality in a remote lodge setting.

Qualifikationen

• Experience in lodge, guest house or hotel hospitality preferred.
• Must be fluent in English, written and spoken.
• Strong organisation, front desk and guest service skills.

Aufgaben

• Welcome and assist guests at front desk and reception.
• Handle enquiries, bookings and guest requests professionally.
• Deliver exceptional guest relations and service throughout stay.
• Support Manager and assist across departments as needed.
• Coordinate reservations and manage booking systems.
• Assist with housekeeping, stock control and administration as required.
• Coordinate staff and ensure seamless guest experience from arrival to departure.

Kenntnisse

English fluency

Guest relations

Communication

Organisational skills

Multitasking

Problem solving

Tools

SEMPER reservations software

Jobbeschreibung

KZN Heritage Lodge in KwaZulu-Natal seeks a professional Receptionist for a live-in role, delivering outstanding guest service. You will front desk, assist the Manager, and support multiple departments to ensure a memorable guest experience.

Ideal candidates are presentable, customer-focused, and capable of energising teams while maintaining high standards of hospitality in a remote lodge setting.