GRC Specialist I: Security & Compliance

Concentrix; Cape Town; On-site; ZAR 330,000 - 520,000; Full time

Job summary

Concentrix is seeking a Specialist I in Governance, Risk and Compliance to strengthen security governance and compliance for client programs. The role focuses on ensuring adherence to security standards, supporting audit readiness, and proactively mitigating risk to protect the business from incidents and fraud.

You will partner with delivery and business teams to build a sustainable compliance culture and drive program success.

Qualifications

• Experience in security governance, compliance, risk management, audit, or a related security function.
• Knowledge of security standards, audit processes, and data protection practices.
• Ability to conduct assessments, inspections, and compliance reviews with strong attention to detail.
• Experience supporting internal and external audits, including remediation tracking and follow-through.

Responsibilities

• Provide client security and audit compliance support for the Capetown footprint.
• Conduct regular security assessments and inspections, and manage client site audits.
• Guide and support remediation efforts to ensure compliance with Concentrix and client security and data protection policies and procedures.
• Manage client escalations, proactive audits for risk monitoring, internal and external site audits, and new hire orientation.
• Drive implementation of Concentrix security requirements, global security directives, and guidelines.
• Manage the client escalation process, validate incidents, and assist with investigations.
• Identify outliers in performance metrics and incentive trends to detect and remediate fraud and metric manipulation.
• Implement security best practices and proactive controls to detect and limit the impact of metric manipulation, data incidents, and fraud.
• Collaborate with delivery and business teams to support program success, compliance performance, and continued growth.
• Support employee awareness initiatives related to security governance, audit readiness, and compliance expectations.
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Skills

Security governance

Compliance

Risk management

Audit processes

Data protection

Fraud detection

Incident validation

Analytical mindset

Cross-functional collaboration

Communication skills

Education

Bachelor’s degree/equivalent

Tools

Microsoft Office

Job description

Concentrix is seeking a Specialist I in Governance, Risk and Compliance to strengthen security governance and compliance for client programs. The role focuses on ensuring adherence to security standards, supporting audit readiness, and proactively mitigating risk to protect the business from incidents and fraud.

You will partner with delivery and business teams to build a sustainable compliance culture and drive program success.