Graduate Reimbursement Administrator

Smith Nephew; Durban; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Flexible vacation and time off

Paid holidays

Volunteering hours

Wellbeing programme

Job summary

Smith+Nebell is seeking a Graduate Reimbursement Administrator to support medical-scheme reimbursement for NPWT and PICO cases. You will submit approvals, follow up on outstanding items and ensure accurate invoicing within deadlines.

The role requires a Life Sciences degree and strong administrative abilities, with nursing or pharmacy exposure considered an advantage. You will work with supported training and development in a dynamic team.

Qualifications

• Bachelor’s degree in Life Sciences or related field required.
• Experience in medical reimbursement or case management is advantageous.
• Strong administrative and follow-up skills with high attention to detail.

Responsibilities

• Prepare and submit medical-scheme approval requests for NPWT and PICO cases.
• Follow up on outstanding cases and approvals to ensure timely processing.
• Ensure invoicing is accurate and aligned with approved cases.
• Monitor cases through the claims process to completion.
• Maintain accurate case records and respond to reimbursement queries.
• Complete mandatory training and stay compliant with timelines.

Skills

Administration

Organisational skills

Attention to detail

Self-motivated

Driver's license

Education

Bachelor's degree in Life Sciences

Clinical/pharma background (adv.)

Job description

Graduate Reimbursement Administrator – Johannesburg

Life Unlimited.

At Smith+Nebell, we design and manufacture technology that takes the limits off living.

We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort.

What will you be doing?

An exciting opportunity has become available for a Graduate Reimbursement Administrator to support the effective management of medical-scheme reimbursement cases. In this role, you will help ensure that NPWT and PICO cases are submitted, followed up, approved, invoiced and claimed accurately and efficiently.

What will you need to be successful?

• Prepare and submit medical-scheme approval requests for NPWT and PICO cases.
• Follow up consistently on outstanding cases and approvals.
• Ensure approved cases are invoiced accurately and within the required timelines.
• Monitor cases through to the successful completion of the claims process.
• Help maintain a monthly case-decline rate below the required threshold.
• Manage reimbursement-related queries and process credit notes within the prescribed timelines.
• Maintain accurate case records and provide reliable administrative support.
• Complete all mandatory and assigned training within the required timeframes.

Successful candidates would need the following:

• A Bachelor’s degree in Life Sciences, such as Biology or Physiology, Nursing, Business or Marketing.
• A strong technical aptitude and the ability to understand clinical and reimbursement-related information.
• A clinical qualification or background in Nursing or Pharmacy would be advantageous.
• Previous exposure to medical-scheme reimbursement or case management would be advantageous.
• Strong administration, organisation and follow-up skills.
• Excellent attention to detail and a commitment to accuracy.
• The ability to work independently, manage priorities and remain disciplined without daily supervision.
• A valid driver’s license is essential.

You. Unlimited.

165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next...

• Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: An Employee Wellness Programme and much more.
• Training: Hands-On, Team-Customised, Mentorship.

Smith+Nebell is committed to transformation and inclusion. In line with our Employment Equity Plan and targets, these will be considered as part of the recruitment process. We are committed to building an inclusive workforce that reflects the demographics of our society, including people with disabilities.