Graduate Internship: Client Services & Innovation

Company : AVBOB Mutual Assurance; Cape Town; On-site; ZAR 56,000 - 100,000; Full time

Job summary

AVBOB Mutual Assurance is inviting unemployed South African graduates aged 18-35 to apply for the 2024/25 twelve months Internship Programme in Cape Town, Western Cape. The role focuses on delivering client service, handling inquiries, and supporting AVBOB products and services.

There are two internship positions available within the Graduate Internship Programme for Innovation and Collaboration. The programme seeks graduates with diverse educational backgrounds including Information Systems,

Qualifications

• BSc Information Systems Degree
• Marketing Management Degree
• Business Administration Degree
• Finance
• Accounting
• Economics

Responsibilities

• Deliver a positive and professional client service experience to branch customers
• Manage client inquiries at branches and documenting activities and outcomes
• Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner
• Provide clients with technical assistance on products and services offered by AVBOB
• Build positive client relations by checking in regularly and following up on active processes
• Maintain client records and documenting processes; Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps

Education

BSc Information Systems Degree

Marketing Management Degree

Business Administration Degree

Finance

Accounting

Economics

Job description

AVBOB Mutual Assurance is inviting unemployed South African graduates aged 18-35 to apply for the 2024/25 twelve months Internship Programme in Cape Town, Western Cape. The role focuses on delivering client service, handling inquiries, and supporting AVBOB products and services.

There are two internship positions available within the Graduate Internship Programme for Innovation and Collaboration. The programme seeks graduates with diverse educational backgrounds including Information Systems,