Graduate Accounts Receivable Administrator

Clickatell; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Reimbursable communications allowance

Half-day off on your birthday

Hybrid working

Home office setup

Coaching sessions

Alumni Buddy

Job summary

Clickatell in Cape Town offers a 10‑month Finance Graduate Development Program focusing on Accounts Receivable operations, financial administration and reporting. You will learn on-the-job, with coaching, and practical application of finance best practices, commencing 1 February 2027 and ending 30 November 2027.

The role develops skills in AR, cash flow impact, KYC procedures, and governance while gaining hands-on experience with Dynamics NAV, Excel, Jira and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Finance/Accounting/BCom General/Economics.
• Attention to detail and strong organizational skills.
• Comfortable using Microsoft 365 applications.

Responsibilities

• Process and allocate customer payments across products.
• Reconcile customer accounts and investigate discrepancies.
• Monitor aging reports and support collection activities.
• Support month-end, year-end and audit processes.
• Assist with customer billing, collections and account maintenance.

Skills

Curiosity and willingness to learn

Problem solving

Collaboration and teamwork

Adaptability

Attention to detail

Education

Bachelor’s Degree in Finance

Bachelor’s Degree in Accounting

BCom General

Economics

Tools

Microsoft Dynamics NAV / Business Central

Excel (Advanced)

Jira

Job description

We Are Innovators & Category Creators

Foundedin Cape Town, South Africa, in 2000, Clickatell made history as the first company to connect businesses on the internet with consumers on mobile phones via SMS, using just four lines of code. Today, it powers AI-driven chat commerce experiences for leading enterprises across banking, retail, travel, telecoms, healthcare and more, trusted by global brands including Fiserv, Ria, Discovery,Absa,GoTyme, Standard bank,FlySafair, Clientèle,Pickn Pay, Walmart, MTN, Telkom, Toyota, Europcar, and thousands of additional businesses across the US, Europe, and the Global South markets.

Over 25 years, Clickatell has continued to innovate and introduced a series of industry firsts, including the world’s first tokenized payments in WhatsApp; KYC-compliant chat banking; best-in-class conversational commerce utility use cases; and the launch of Chat-2-Pay in partnership with Visa. Its award-winning, enterprise-grade AI-powered Chat Commerce Platform enables leading consumer brands to interact and transact with customers in the same chat interface they use every day to run their lives.

Purpose

This role forms part of Clickatell’s Finance Graduate Development Program and provides structured exposure to Accounts Receivable operations, financial administration, customer account management, and financial reporting disciplines. The successful candidate will be developed through on-the-job learning, coaching, and practical application of finance best practices. The program runs for10 months,commencingon 1 February 2027 and concluding on 30 November 2027. To be considered for this opportunity, candidatesmust be based in Cape Townand available toparticipatein the program for its full duration.

We Do The Right Things

Responsibilities of the Role

Financial & Accounts Receivable Operations

The graduate will learn to:

• Process and accuratelyallocatecustomer payments across multiple products and platforms.

• Reconcile customer accounts and investigate discrepancies.

• Monitor aging reports and support collection activities aimed at reducing DSO.

• Support month-end, year-end, and audit-related processes.

• Assistwith customer billing,collectionsand account maintenance activities.

Financial Acumen

The graduate will learn to:

• Understand the impact of Accounts Receivable on cash flow and overall business performance.

• Interpret key AR performance indicators, including:

• Days Sales Outstanding (DSO)

• Aging Analysis

• Collections Performance

• Bad Debt Provision Trends

Systems & Digital Skills

The graduate will gain practical experience in:

• Microsoft Dynamics NAV / Business Central and associated finance systems.

• Advanced Microsoft Excel for analysis, reconciliations, reporting, and variance investigation.

• Jira and digital workflow tools for managing customer and payment-related queries.

• Customer account maintenance and financial data management across integrated systems.

Compliance & Governance

The graduate will develop knowledge of:

• KYC procedures and customer credit assessments.

• Credit verification processes using TransUnion and Dun & Bradstreet.

• Financial controls and internal governance requirements.

• Audit preparation and documentation requirements.

• Data accuracy, confidentiality, and financial record management.

Professional & Workplace Skills

• The graduate will learn how to:

• Communicate professionally with customers and internal stakeholders.

• Collaborate effectively with Finance, Sales, Operations, and Customer Success teams.

• Manage competing priorities whilemaintaininghigh levelsof accuracy.

• Demonstrate accountability, professionalism, and effective time management.

• Build strong stakeholder relationships through proactive communication and service excellence.

Problem Solving & Continuous Improvement

• The graduate will learn to:

• Analyze financial data toidentifytrends, risks, exceptions, and opportunities.

• Investigate customer account queries and resolve issues efficiently.

• Recommend process improvements that enhance operational effectiveness.

• Apply analytical thinking to support decision-making.

• Progress from a supervised learner to an independent operational contributor.

We Are On A Learning Journey

Requirements of the Role

• Bachelor’s Degree in:

• Finance

• Accounting

• BCom General

• Economics

• Excellent attention to detail.

• Good organisational and time-management skills.

• Comfortable using Microsoft 365 applications.

Skills and Competencies

• Curiosity and willingness to learn

• Problem solving

• Collaboration and teamwork

• Adaptability

• Attention to detail

A Bit About You

• Team Player: Self-directed and dedicated team player who positively engages with the team to solve.

• OptimizingProcesses: Optimallyutilizesthe tools and resources available to maximizes output. Conducts day-to-day operations using best practice to achieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.

• Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical,smartand ready to implement. Remainsup-to-datein the industry and offers technical advice, and support to own team and others.

• Effective Problem-Solver: Resourceful, persistent, and creative when solving problems. Able to be analytical and follow a logical process to make decisions. Finds the balance between a good and quick decision through experience and knowledge. Able to present and explain thinking and the resulting decision.

• Connecting Collaboratively: Actively connects to bring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams to ensure all operations are aligned to meet the requiredobjectives.

• Maximizing Awareness: Recognizes emotions and how it affectsbehaviorand relationships. Self-aware andpicks up onemotional cues in situations. Self-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively to constructive criticism.

• Enabling Strategy: Implements the action planstoproduce practical outputs while considering the implication, and consequences for the organization and our customers.

• Action Orientated Mindset: Know-how to skilfully approach technical activities to deliver value. Eager to deliver new or improved solutions to drive the organization forward. Focused on what needs to be done and ensures follow-through on all commitments.

• Embracing Change: Invites change and stays focused andresilient andchooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open to opportunities to be innovative. Uses failure as an opportunity to learn and grows. Thinks ahead,anticipates, and acts.

• Driving Delivery: Goal-oriented and monitors processes and systems to ensure tracking towards goals despite challenging and stressful situations. Setshigh standardsfor quality and performance and provides metrics to show improvements as well as real-time variance for effective tracking.

Why You Should Join

Working with a world class, award winning, international team with strong values and perspectives on the world. You can expect to become the best version of you in terms of your career and the challenges that will test and grow you. We have a learning culture, we take risks and we are here to make an impact, if that resonates, you will thrive here.

Perks of the Role

• Reimbursable communications allowance for internet and mobile phone bills

• Half-day off on your birthday

• Hybrid working with access to office hubs asrequired.

• Home office set-up with laptop,monitorand other related items.

• Coaching sessions to provide young graduates witha strong foundationfor personal and professional success.

• Alumni Buddy for support through navigating the world of work.

Stronger Together

At Clickatell, Diversity, Inclusion and Belongingareat the core of who we are - from how we build our product platforms to how we build our workforce. We believe that we are stronger together and byleveragingthe power of diversity and inclusion, weare ableto generate innovative ideas to revolutionize the way the world uses chat technology. We create common ground - Our platform is for all, and so is our workplace. Everyone is welcome atClickatell,and our employees feel psychologically safe and empowered to show up with their authenticselvesat work.