Governance Specialist

Nexio; Gauteng; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Nexio seeks a Governance Specialist to design and implement the Governance Structures under the Nexio IMS, aligning with ISO disciplines and the Company framework. You will guide process owners to develop and manage their disciplines efficiently, while interfacing with vendors to ensure adherence to Nexio/Vodacom standards.

The role includes end-to-end IMS implementation and continual service improvement, with leadership to executives and process owners.

Qualifications

• Experience in designing and implementing governance structures.
• Ability to lead and guide process owners in ISO disciplines.
• Strong focus on continual service improvement and governance metrics.
• Knowledge of ISO 9000/ IS0 27001/ 20000 frameworks.

Responsibilities

• Design and implement Governance Structures aligned with business strategy.
• Audit and rectify processes for continual service improvement.
• Lead ISO audits and coordinate with third parties.
• Manage documents and version control for ISO standards.

Skills

Data management

Data structures

Analytics & reporting

SaaS implementation

Microsoft Stack

Education

ITIL Certification

ISO 9000 Certification

COBIT (optional)

Tools

SaaS platforms

Job description

ROLE PURPOSE

The Governance Specialist is responsible for designing and implementing the Governance Structures within Nexio and to abide by the ISO Disciplines. He/She will be responsible for guiding and assisting process owners in Developing and Managing their specific disciplines in an efficient and effective manner.

The Governance Specialist will interact with Nexio third party Vendors to ensure adherence to the standards within the Defined Nexio/Vodacom Framework.

The Governance Specialist will be responsible for the end to end, implementation, and management of the Integrated Management System (IMS)

ROLE REQUIREMENT

• Align the \"Context of the Organisation\" (Clause 04) with the Strategy of the


• Review and maintain alignment of the Governance Structures with the Strategic Objectives of the Company.


• Design and Report on Overall Governance Structures.


• Identify and Report on Non-Conformities.


• Action Non-Conformities


• Design and Implement Governance Structures that meet:
  
  
  
  • Business Requirements
  
  
  • Operational Requirements
  
  
  • Seamlessly integrate the above two requirements so as to have minimal impact to Business Operations
  
  
  • Monitor and Measure Performance of Individual ISO Disciplines
  
  
  
  


• Deliver Governance Services with Minimal Impact to the Business and its resources by seamlessly integrating disciplines and abstracting complexity of the system from the user base.


• Provide fresh approach to Governance through digitalisation.


• Provide Leadership and Guidance to Executive and Process Owners alike. Guide, coach and mentor Nexio through a Continual Service Improvement Lifecycle strategy to ensure consistent and improved Service Delivery to Internal and External \"interested Parties\".


• Design and implement an ISO IMS to accommodate the following ISO standards, including:
  
  
  
  • ISO 9 001
  
  
  • ISO 20 001
  
  
  • ISO 27 001
  
  
  • ISO 24 001
  
  
  • ISO 45 001
  
  
  
  


• Assist Nexio in Designing process that meet the requirements of the Standards


• Ensure adherence to the


• Audit and rectify processes to ensure Continual Service Improvements


• Liaise and Interact with Nexio 3rd Parties to ensure conformity to ISO 9 001 Standards i.e.:
  
  
  
  • BSI
  
  
  • BSI Auditor
  
  
  • 3rd Party Contractors e.g., Health and Safety
  
  
  
  


• Take the lead in ISO Audits and interact with the Nexio Auditors


• Implement corrective actions as noted by the Auditors


• Guide Nexio with regards to best practice in Implementing and Managing an IMS and the associated


• Manage and Control the Documents associated to the Standards including:
  
  
  
  • Consolidation of Documentation
  
  
  • Dispersant of Documentation
  
  
  • Version and updating of Documentation
  
  
  
  


• Integrating the ISO Disciplines into the functional Business Units and to ensure a holistic approach is adopted throughout the organisation
  
  
  
  • Assist Nexio in Commercial and Budget Cycles
  
  
  
  

Additional requirements

• This Role requires a holistic approach and understanding in implementing a Governance Structure and Framework that incorporates all aspects of the Nexio Business, including customers and vendors alike.




• Practical innovation and fresh ideas are key to ensuring successful implementation of ongoing Governance Management and Maintenance of the Governance Structures

JOB SPECIFIC REQUIREMENT

• Strong skills in Data Management Structures


• Strong Skills in Implementation of Data Structures to Achieve:


• Consistent Data Capture


• Repeatable methods of collecting and collating data


• Strong analytical and reporting skills


• Strong Technical skills in SaaS offerings (Implementation and Management) to accommodate the building and Management of Solutions


• Strong skills in process design utilising the Microsoft Stack of Technologies

QUALIFICATIONS & EXPERIENCE

• + 5 Years ISO Experience


• COBIT optional Advantage


• ITIL Certification


• ISO 9000 Certification


• Technical Certifications advantageous