Global Tech Support Consultant

MyRemota; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

MyRemota in Durban, South Africa, is seeking a Customer Support Consultant to join our global Intelligent Support-as-a-Service team. You will help tech clients resolve inquiries with clarity and care.

Ideal candidates have strong CRM experience, problem-solving skills, and excellent written and verbal communication, with keen attention to detail and organizational ability.

This role offers an exciting opportunity to work with international brands and scale support operations from Durban.

Qualifications

• CRM experience with modern ticketing or CRM platforms.
• Strong problem-solving abilities and analytical thinking.
• Clear written and verbal communication skills in English.

Skills

CRM

Problem Solving

Technical Support

Writing

Communication

Organizational Skills

Attention to Detail

Job description

MyRemota in Durban, South Africa, is seeking a Customer Support Consultant to join our global Intelligent Support-as-a-Service team. You will help tech clients resolve inquiries with clarity and care.

Ideal candidates have strong CRM experience, problem-solving skills, and excellent written and verbal communication, with keen attention to detail and organizational ability.

This role offers an exciting opportunity to work with international brands and scale support operations from Durban.