Global Operations Leader, Remote-First & Scalable Growth

Placements24; George; Hybrid; ZAR 2,964,000 - 4,446,000; Full time

Benefits offered by this job

Stock options

Global health coverage

Remote work stipend

Job summary

Placements24 seeks a visionary Global Head of Operations to lead international operational strategies from a remote-first framework. You will drive excellence, scale, and innovation across product delivery, support, and infrastructure while managing distributed teams and ensuring compliance worldwide.

The role requires extensive experience in global operations for tech companies, a strong command of Lean/Six Sigma, and exceptional leadership and collaboration skills to foster a high-performance

Qualifications

• Master's degree in Business Administration, Operations Management, or related field.
• 12+ years of senior operations leadership experience with international focus.
• Proven ability to manage remote or distributed teams and build a strong remote work culture.
• Experience scaling operations for high-growth technology companies.
• Deep understanding of Lean, Six Sigma, and technology-enabled processes.
• Exceptional strategic thinking, problem-solving, and decision-making abilities.
• Outstanding leadership and communication skills with influence across levels.
• Experience with international market dynamics, regulatory environments, and cross-cultural management.

Responsibilities

• Define and execute the global operations strategy aligned with the company's vision and objectives.
• Oversee all aspects of global operations, including product delivery, customer support, infrastructure management, and process optimization.
• Lead, mentor, and inspire a diverse, globally distributed team of operations professionals.
• Develop and implement best practices for remote team management and collaboration.
• Establish and monitor global KPIs to drive performance and identify improvement areas.
• Manage operational budgets and resource allocation across international regions.
• Drive innovation in operational processes and leverage technology for efficiency and scalability.
• Ensure consistent delivery of high-quality services and products to a global customer base.
• Develop and maintain strong relationships with key partners and stakeholders worldwide.
• Oversee risk management and compliance with international regulations and standards.

Job description

Placements24 seeks a visionary Global Head of Operations to lead international operational strategies from a remote-first framework. You will drive excellence, scale, and innovation across product delivery, support, and infrastructure while managing distributed teams and ensuring compliance worldwide.

The role requires extensive experience in global operations for tech companies, a strong command of Lean/Six Sigma, and exceptional leadership and collaboration skills to foster a high-performance