Global Collections Lead - High-Value Accounts (Hybrid)
impact.com
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Résumé du poste
impact.com is seeking a Global Collections Specialist in Cape Town to oversee end-to-end collections for mid/high-value accounts across regions. You will support AR process improvements and integration of acquisitions, reporting to the Global Collection Manager.
Requirements include 5+ years in AR/collections, a Finance-related degree, strong Excel, and experience with Netsuite and AI-driven automation initiatives. The role emphasizes accuracy, confidentiality, and cross-functional collaboration.
Qualifications
- 5+ years in AR and collections
- Degree in Finance, Business Administration or similar
- Experience with ERP or Netsuite
- Advanced Excel skills (Pivot, VLOOKUP/XLOOKUP)
- Experience with AI-driven automation projects
Responsabilités
- Manage collection efforts for high-value accounts across regions
- Integrate acquisitions into AR processes
- Conduct creditworthiness reviews and risk assessments
- Manage escalations, bankruptcies, and external agencies
- Prepare aging reports and key AR metrics
- Propose improvements to collection procedures
- Support audits with reports and reconciliations
- Act as backup for Analysts and Collections Team
- Participate in AR process improvement projects (AI automation)
- Support department OKRs and best-practice AR processes
Connaissances
Formation
Outils
Description du poste
impact.com is seeking a Global Collections Specialist in Cape Town to oversee end-to-end collections for mid/high-value accounts across regions. You will support AR process improvements and integration of acquisitions, reporting to the Global Collection Manager.
Requirements include 5+ years in AR/collections, a Finance-related degree, strong Excel, and experience with Netsuite and AI-driven automation initiatives. The role emphasizes accuracy, confidentiality, and cross-functional collaboration.
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