German & English Customer Support Specialist

CB Talents; Johannesburg; On-site; ZAR 244,000 - 292,000; Full time

Benefits offered by this job

Health Coverage

Relocation Support

Competitive Pay

Job summary

Concentrix is hiring Customer Support Specialists in Umhlanga, South Africa, to deliver bilingual German and English support on-site. You will join a dynamic team, with a 24/7 rotating schedule and a vibrant coastal location near beaches and amenities.

Competitive pay of R24,000 gross per month, plus comprehensive medical aid and relocation perks. Training and career development opportunities are provided in a friendly work environment.

Qualifications

• Fluent in German and English required.
• Matric / Grade 12 qualification essential.
• South African work authorization required (ID or residence permit).

Responsibilities

• Deliver exceptional customer support in German and English via phone, email, and chat.
• Resolve inquiries efficiently while maintaining a high-quality customer experience.
• Work on-site at our Umhlanga office on a 24/7 rotating schedule.

Skills

German language

English language

Education

Matric / Grade 12

Job description

• Location: Umhlanga, South Africa (On-site)
• Salary: R24,000 gross/month + Medical Aid + Relocation Perks

Are you fluent in German and English and ready to build a career with a global leader? Concentrix is hiring Customer Support Specialists to join our dynamic team in the vibrant coastal hub of Umhlanga!

Enjoy a fantastic work environment steps away from world-class beaches, modern amenities, and a thriving business community.

What We Offer

• Competitive Pay: R24,000 gross per month
• Health Coverage: Comprehensive Medical Aid for the employee
• Relocation Support:
  • 1 local flight to Durban prior to your start date
  • 20 nights of premium accommodation (arranged by Concentrix)
• Career Growth: Hands-on training and ongoing career development opportunities

Key Responsibilities

• Deliver exceptional customer support in both German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work dynamically across a 24/7 rotating schedule on-site at our Umhlanga office.

Requirements

• Languages: Native or fluent proficiency in both German and English.
• Education: Matric / Grade 12 qualification is essential.
• Work Authorization: Must possess a valid South African ID or a valid residence permit.