German & English Customer Support Specialist

CB Talents; Cape Town; On-site; ZAR 244,000 - 292,000; Full time

Benefits offered by this job

Medical aid

Relocation support

Career growth

Competitive pay

Job summary

Concentrix in Umhlanga, South Africa, is hiring Customer Support Specialists fluent in German and English to join our on-site team. You will handle inquiries across phone, email, and chat, delivering a high-quality customer experience in a dynamic, coastal city.

This role offers a supportive work environment with 24/7 rotating shifts, competitive pay of R24,000 gross per month, medical aid, and relocation assistance to help you settle in quickly.

Qualifications

• Native or fluent proficiency in both German and English.
• Matric / Grade 12 qualification is essential.
• Work authorization: must possess a valid South African ID or a valid residence permit.

Responsibilities

• Deliver exceptional customer support in both German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work dynamically across a 24/7 rotating schedule on-site at our Umhlanga office.

Skills

German

English

Education

Matric / Grade 12

Job description

• Location: Umhlanga, South Africa (On-site)
• Salary: R24,000 gross/month + Medical Aid + Relocation Perks

Are you fluent in German and English and ready to build a career with a global leader? Concentrix is hiring Customer Support Specialists to join our dynamic team in the vibrant coastal hub of Umhlanga!

Enjoy a fantastic work environment steps away from world-class beaches, modern amenities, and a thriving business community.

What We Offer

• Competitive Pay: R24,000 gross per month
• Health Coverage: Comprehensive Medical Aid for the employee
• Relocation Support:
  • 1 local flight to Durban prior to your start date
  • 20 nights of premium accommodation (arranged by Concentrix)
• Career Growth: Hands-on training and ongoing career development opportunities

Key Responsibilities

• Deliver exceptional customer support in both German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work dynamically across a 24/7 rotating schedule on-site at our Umhlanga office.

Requirements

• Languages: Native or fluent proficiency in both German and English.
• Education: Matric / Grade 12 qualification is essential.
• Work Authorization: Must possess a valid South African ID or a valid residence permit.