General Manager - Sports & Leisure

MAESTRIA Recruitment & Consulting Tanzania; Durban; On-site; ZAR 1,063,264 - 1,772,107; Full time

Job summary

An established industry player is seeking a dynamic General Manager for a premium sports complex in Dar es Salaam. This role encompasses overall management, including operations, customer experience, and financial performance. The ideal candidate will have over a decade of experience in hospitality or sports management, with a proven track record in leadership and team management. You will develop budgets, optimize revenue, and ensure compliance with safety standards while delivering exceptional experiences to visitors. If you are passionate about sports and fitness and thrive in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• 10+ years in hospitality or sports management with a focus on operations.
• 5+ years in a General Manager or senior leadership role.

Responsibilities

• Oversee daily operations of the sports complex, ensuring high service standards.
• Manage a team of 15+ employees, focusing on hiring and performance.

Skills

Leadership Skills

Team Management

Financial Management

Strategic Planning

Customer Experience

Operational Management

Education

Bachelor's Degree in Hospitality or Business Management

Job description

Location: Dar es Salaam, Tanzania

Open to expatriates

To be filled ASAP

About the Role

We are hiring a General Manager for a premium sports complex in Dar es Salaam, featuring sports courts, a restaurant, and a boutique. The GM will be responsible for the overall management of the facility, including operations, customer experience, team leadership, and financial performance.

Key Responsibilities

• Operational Management: Oversee daily operations of the sports complex, restaurant, and boutique to ensure efficiency and high service standards.

• Team Leadership: Manage a team of 15+ employees, including hiring, training, and performance management.

• Customer Experience: Ensure a premium and engaging experience for all visitors and members.

• Financial & Business Performance: Develop and manage budgets, control costs, and optimize revenue streams.

• Marketing & Partnerships: Develop promotional strategies and build relationships with local and international partners.

• Compliance & Safety: Ensure all operations comply with local regulations and maintain high safety standards.

• + 10 years of experience in hospitality, sports management, or tourism.

• + 5 years in a General Manager or senior leadership role, overseeing complex operations.

• Strong leadership and team management skills in a dynamic, customer-facing environment.

• Expertise in business operations, financial management, and strategic planning.

• Passion for sports, fitness, and delivering exceptional customer experiences.

• Fluency in English; knowledge of Swahili is an advantage.