General Manager - Sports & Leisure

MAESTRIA Recruitment & Consulting Tanzania; Johannesburg; On-site; USD 3,459 - 5,765; Full time

Job summary

An established industry player is seeking a dynamic General Manager for a premium sports complex. This exciting role involves overseeing operations, enhancing customer experiences, and leading a dedicated team. With a focus on financial performance and strategic partnerships, you will play a crucial role in ensuring the facility's success. If you are passionate about sports and hospitality, and possess strong leadership skills, this is an incredible opportunity to make a significant impact in a vibrant environment.

Qualifications

• 10+ years in hospitality, sports management, or tourism.
• 5+ years in a General Manager or senior leadership role.

Responsibilities

• Oversee daily operations of the sports complex and restaurant.
• Manage a team of 15+ employees, focusing on hiring and training.

Skills

Leadership Skills

Team Management

Financial Management

Strategic Planning

Customer Experience

Operational Management

Job description

Location: Dar es Salaam, Tanzania

Open to expatriates

To be filled ASAP

About the Role

We are hiring a General Manager for a premium sports complex in Dar es Salaam, featuring sports courts, a restaurant, and a boutique. The GM will be responsible for the overall management of the facility, including operations, customer experience, team leadership, and financial performance.

Key Responsibilities

• Operational Management: Oversee daily operations of the sports complex, restaurant, and boutique to ensure efficiency and high service standards.

• Team Leadership: Manage a team of 15+ employees, including hiring, training, and performance management.

• Customer Experience: Ensure a premium and engaging experience for all visitors and members.

• Financial & Business Performance: Develop and manage budgets, control costs, and optimize revenue streams.

• Marketing & Partnerships: Develop promotional strategies and build relationships with local and international partners.

• Compliance & Safety: Ensure all operations comply with local regulations and maintain high safety standards.

• + 10 years of experience in hospitality, sports management, or tourism.

• + 5 years in a General Manager or senior leadership role, overseeing complex operations.

• Strong leadership and team management skills in a dynamic, customer-facing environment.

• Expertise in business operations, financial management, and strategic planning.

• Passion for sports, fitness, and delivering exceptional customer experiences.

• Fluency in English; knowledge of Swahili is an advantage.