General Manager (Motor)

Fouche & Co Recruitment; Umhlanga Rocks; On-site; ZAR 1,100,000 - 1,700,000; Full time

Benefits offered by this job

Company vehicle

Fuel

Benefits

Job summary

Fouche & Co Recruitment is seeking an experienced operations leader for a prominent KwaZulu-Natal motor dealership. You will oversee New Vehicle, Used Vehicle, Service, Parts, and F&I, drive revenue and profitability, and develop high-performing teams.

Responsibilities include budgeting, OEM compliance, strategic planning with the Dealer Principal, stock management, and enhancing customer satisfaction through robust processes.

Qualifications

• 3–5 years' experience in a senior management role within a franchised motor dealership.
• Strong understanding of vehicle sales, aftersales, parts, and dealership operations.
• Proven ability to lead multiple departments and deliver commercial results.
• Excellent financial, operational, and people management skills.
• Experience working with dealership management systems and OEM reporting.
• Valid driver's licence.
• Matric; a tertiary qualification in Business or Management is advantageous.

Responsibilities

• Oversee daily operations of New Vehicle, Used Vehicle, Service, Parts, and F&I departments.
• Drive departmental performance to achieve revenue, gross profit, and CSI targets.
• Lead, mentor, and performance manage departmental managers and their teams.
• Monitor budgets, expenses, and operational efficiencies to maximise profitability.
• Ensure compliance with OEM standards, dealership policies, and legislative requirements.
• Analyse dealership performance reports and implement improvement strategies.
• Maintain strong customer satisfaction and effectively manage escalated customer matters.
• Collaborate with the Dealer Principal on strategic planning and business growth initiatives.
• Oversee stock management, workflow processes, and overall dealership presentation.
• Foster a high-performance culture focused on accountability and customer excellence.

Skills

Operational leadership

Financial acumen

People management

Strategic planning

Customer relationship

Analytical decision-making

Education

Matric

Business/Management qualification

Tools

Dealership management systems

OEM reporting

Job description

Key Responsibilities

• Oversee the daily operations of the New Vehicle, Used Vehicle, Service, Parts, and F&I departments.
• Drive departmental performance to achieve revenue, gross profit, and CSI targets.
• Lead, mentor, and performance manage departmental managers and their teams.
• Monitor budgets, expenses, and operational efficiencies to maximise profitability.
• Ensure compliance with OEM standards, dealership policies, and legislative requirements.
• Analyse dealership performance reports and implement improvement strategies.
• Maintain strong customer satisfaction and effectively manage escalated customer matters.
• Collaborate with the Dealer Principal on strategic planning and business growth initiatives.
• Oversee stock management, workflow processes, and overall dealership presentation.
• Foster a high-performance culture focused on accountability and customer excellence.

Minimum Requirements

• 3–5 years' experience in a senior management role within a franchised motor dealership.
• Strong understanding of vehicle sales, aftersales, parts, and dealership operations.
• Proven ability to lead multiple departments and deliver commercial results.
• Excellent financial, operational, and people management skills.
• Experience working with dealership management systems and OEM reporting.
• Valid driver's licence.
• Matric; a tertiary qualification in Business or Management is advantageous.

Key Competencies

• Operational leadership
• Commercial and financial acumen
• People management and team development
• Strategic planning and execution
• Customer relationship management
• Strong analytical and decision-making ability

Remuneration

Market-related package including basic salary, performance incentives, company vehicle, fuel, and benefits, dependent on experience and qualifications.