General Assistant(External Applications Only)

Cashbuild; Qonce; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Cashbuild in King Williams Town, EC is looking for a General Assistant (External Applications Only) to deliver excellent customer service in-store, assist with merchandising, price labelling and housekeeping within your area.

You will support customers with product queries, help maintain safe stock areas, follow store layout and planograms, perform basic calculations, and work shifts including weekends and public holidays.

Qualifications

• Minimum Grade 10 or Grade 12 with/without related work experience, as stated in the posting.
• Ability to communicate in English and local dominant language of the area.
• Valid South African ID or work permit and ability to perform basic calculations.
• Willingness to work shifts, weekends and public holidays, and to work under pressure.

Responsibilities

• Provide customer service and assist customers with product queries and complaints.
• Merchandise stock and ensure shelf labelling and housekeeping per store planograms.
• Keep bulk stock areas safe and fully merchandised; maintain an obstacle-free area.
• Ensure shelf prices are correct and complete required checklists during shifts.
• Follow OHSA safety requirements and report discrepancies to the Store Manager.
• Assist with stock loss reporting and safety in racking and handling stock.

Skills

Customer service

English communication

Stock merchandising

Basic calculations

Education

Grade 10 or NQF 3 with 1 year related experience

Grade 12 without related work experience

Job description

## General Assistant(External Applications Only)Created At:October 29, 2026Status:activeJob Type:ExternalLocation:King Williams Town, EC, South AfricaApply for this Positionor refer someone## About the job General Assistant(External Applications Only)### **Description:**Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.### **Requirement:*** Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or* Grade 12 without related work experience* Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.* Valid South African ID or work permit* Ability to perform basic calculations accurately.* Must be willing to work shifts, weekends and public holidays* Must be able to work under pressure### ****Key Performance Area:******Customer Service*** Advise and assist Customers on correct products and queries.* Assist with and resolve Customer complaints**Merchandising Standards*** Bulk stock area to be merchandised safely and according to Store layout plan* Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.**Housekeeping*** Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.* Correct shelf price labelling within area of responsibility.* Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule**Safety (OHSA) Requirements*** Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility* Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store* Report any discrepancies to the Store Manager* **Manage Stock Loss*** Report damaged stock within area of responsibility to Store Manager### ****Values:******Integrity*** Complying with generally accepted standards in activities related to the position.* keeps promises.* creates realistic expectations.* is sincere.* handles sensitive information carefully.* shows awareness of values, indicates when boundaries are crossed.**Accuracy*** Effectively handling detailed information and being consistently attentive to details.* Works in an orderly fashion.* Ensures that matters are handled in an orderly and accurate manner from start to finish.* Prevents mistakes.* Invests energy in checking his/her work for mistakes.**Client focus*** Identifying and actively responding to clients' wishes and needs.* Deals with clients in a friendly manner.* Shows involvement in the client's problem.* Makes clients feel welcome.* Approaches the client's question with a can-do mentality**Personal development*** Being aware of one's own strengths and weaknesses: consciously working on personal development.* Is focused on self-broadening and/or gaining more in-depth knowledge.* Follows relevant training programmes and/or looks for opportunities to gain experience.* Seeks and uses opportunities for personal development.* Asks for feedback in order to learn