Gate Guest Assistant

Kendrick Recruitment; Stellenbosch; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Kendrick Recruitment is seeking a Gate Guest Assistant for a prestigious luxury wine estate in Franschhoek, Western Cape. You will be the first point of contact for guests, ensuring a warm and professional arrival experience.

The role requires excellent communication, a neat appearance, and the ability to stay composed in a busy environment while working closely with a team to provide outstanding hospitality.

Qualifications

• Experience in guest-facing hospitality, reception, security, concierge or similar is advantageous.
• Excellent communication and interpersonal skills.
• Professional, friendly and well-presented demeanor.
• Ability to remain calm and professional in a busy environment.
• Reliable, responsible and attentive to detail.
• Ability to work effectively as part of a team.
• A genuine passion for hospitality and guest service.

Responsibilities

• Greet guests at the estate entrance as the first point of contact.
• Contribute to delivering a warm, professional and welcoming arrival experience.
• Support guests and estate staff to ensure a smooth guest journey.

Skills

Guest-facing hospitality

Communication

Interpersonal skills

Professional appearance

Calm under pressure

Team player

Hospitality passion

Job description

Gate Guest Assistant | Luxury Wine Estate | Franschhoek

Kendrick Recruitment is seeking a Gate Guest Assistant on behalf of a prestigious luxury wine estate in Franschhoek, Western Cape.

Position: Gate Guest Assistant

The successful candidate will be an important first point of contact for guests arriving at the estate and will contribute to ensuring a warm, professional and welcoming arrival experience.

Key Requirements:

• Previous experience in a guest-facing hospitality, reception, security, concierge or similar role would be advantageous
• Excellent communication and interpersonal skills
• Professional, friendly and well-presented manner
• Ability to remain calm and professional in a busy environment
• Reliable, responsible and attentive to detail
• Ability to work effectively as part of a team
• A genuine passion for hospitality and guest service