Gaming Manager| Kempton Park, Gauteng | Permanent

Edgexec (Pty) Ltd; Kempton Park; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Edgexec (Pty) Ltd in Gauteng, South Africa, seeks an experienced Gaming Manager to lead the gaming floor, including Slots, Table Games and VIP Services. The role focuses on strategic growth, operational excellence, and regulatory compliance to deliver premium guest experiences.

You will drive revenue through innovative floor management, supervise gaming leadership teams, and collaborate with marketing and hospitality to boost visitation and profitability.

Qualifications

• Minimum of 8 years of experience in gaming management or a related field.
• Proven leadership and management skills with strategic planning capabilities.
• Strong budget management and operational oversight skills.
• Excellent interpersonal and relationship-building abilities.
• Ability to ensure compliance with gaming legislation and internal standards.

Responsibilities

• Oversee the strategic and operational management of gaming activities, ensuring high standards of service and compliance
• Drive gaming revenue growth through innovative initiatives and effective floor management
• Lead VIP gaming and premium-player services, fostering personalised experiences for high-value guests
• Develop and execute comprehensive VIP customer strategies aimed at acquisition, retention, and revenue enhancement
• Monitor gaming performance metrics and implement initiatives to optimise productivity and profitability
• Ensure adherence to gaming legislation, licensing conditions, internal controls, and company policies
• Collaborate with marketing, hospitality, and entertainment teams to enhance guest engagement and visitation
• Manage departmental budgets, promoting cost-effective and efficient operations
• Lead, mentor, and develop gaming leadership teams to achieve operational excellence
• Build and maintain strong relationships with guests, employees, management, and stakeholders

Job description

Join a dynamic and established gaming organization committed to delivering exceptional entertainment experiences. With a focus on strategic growth and operational excellence, this leading company is seeking a seasoned Gaming Manager to lead their vibrant gaming floor, including Slots, Table Games, and VIP Services, in the heart of Gauteng.

What You'll Do:

• Oversee the strategic and operational management of gaming activities, ensuring high standards of service and compliance
• Drive gaming revenue growth through innovative initiatives and effective floor management
• Lead VIP gaming and premium-player services, fostering personalised experiences for high-value guests
• Develop and execute comprehensive VIP customer strategies aimed at acquisition, retention, and revenue enhancement
• Monitor gaming performance metrics and implement initiatives to optimise productivity and profitability
• Ensure adherence to gaming legislation, licensing conditions, internal controls, and company policies
• Collaborate with marketing, hospitality, and entertainment teams to enhance guest engagement and visitation
• Manage departmental budgets, promoting cost-effective and efficient operations
• Lead, mentor, and develop gaming leadership teams to achieve operational excellence
• Build and maintain strong relationships with guests, employees, management, and stakeholders

Requirements:

• Minimum of 8 years of experience in gaming management or a related field
• Proven leadership and management skills with strategic planning capabilities
• Strong budget management and operational oversight skills
• Excellent interpersonal and relationship-building abilities
• Ability to ensure compliance with gaming legislation and internal standards

Familiarity with the following:

• Management and development of gaming teams
• Financial and budget management
• Customer relationship management in a gaming environment

What We'll Give You:

While this opportunity does not specify a set salary, it offers the chance to lead a prominent gaming operation with significant impact and growth potential. You will join a reputable and innovative organization dedicated to excellence in the entertainment industry.